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  1. #1

    Console PTS Keys

    If you were invited and are still waiting on the keys, you can open a chat session with Ubisoft and they will help. They assisted me and my wife. That is all.
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  2. #2
    New here. How do you open a chat season?
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  3. #3
    Originally Posted by Thumpnmonkey Go to original post
    New here. How do you open a chat season?
    https://support.ubi.com/en-US/SignIn...bi.com%2fen-US
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  4. #4
    Thanks
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  5. #5
    It took about 10 minutes for me and about 5 for my wife. The support guy did tell me that the keys should have gone out instantly. So if you confirmed and didn't get them instantly, I'd reach out.
     1 people found this helpful
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  6. #6
    Is the size of the client legit? 43g?
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  7. #7

    Still waiting for my key

    I was wondering if the invite I received was real never gotten my key
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  8. #8
    Originally Posted by Liquefiet Go to original post
    Is the size of the client legit? 43g?
    Yeah. Crazy!
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  9. #9

    How do u redeem ur key

    I was wondering if u could give me steps on how to redeem ur key on console I haven't gotten a key
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  10. #10
    I logged into Ubisoft support and started a chat session.

    i. Click this link, https://support.ubi.com/en-US/SignIn...bi.com%2fen-US
    ii. Sign in with your Uplay account
    iii. Scroll down to Contact Customer Support
    iv. Scroll down again to "Still Need Help?"
    v. Type in your issue,"Received PTS Invite but no Key"
    vi. Click Start Chat.

    That's what I did.
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