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  1. #1

    Critical error 7-00000004

    Hello,

    i have a problem. After 10min in game or when match start, Ubisoft send me a Critical error 7-00000004. Why ? I have open NAT and very good internet connection. I dont know the reason why ? Somobody help me please.

    Thank you <3
    PS: My english is bad, so excuse me.
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Jul 2017
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    Originally Posted by DonKebabek Go to original post
    Hello,

    i have a problem. After 10min in game or when match start, Ubisoft send me a Critical error 7-00000004. Why ? I have open NAT and very good internet connection. I dont know the reason why ? Somobody help me please.

    Thank you <3
    PS: My english is bad, so excuse me.
    I am sorry to hear that you are experiencing connectivity issues in For Honor.

    Can you please try these connectivity troubleshooting steps.

    If you are still experiencing issues after following these steps then please submit a support ticket with a description of your issue and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.
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