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  1. #1

    ERROR CODE: 7-00000005 Anyone have a fix?

    I start up the game, the screen says "Press any button to start", I press it then it gives me this error message.

    Been having this Error since March of this year. I check back every month to see if it's gone away but sadly it hasn't. If anyone knows that a fix is just buying a new modem (Because I use an ISP provided one) will fix this issue then please tell me because I tried the recommended fixes (Port fwrding, UpnP) but I don't think it's registering it because the modems limitations.

    I also contacted Ubisoft customer support but they just gave an 'Oh, your screwed' response after going through step-by-step instructions and them referencing doing port fwrding, restarting modem/router, restarting Xbox, etc.

    My NAT usually hops between Open or Moderate.

    Please help.
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,118
    Originally Posted by NaptimeOverdose Go to original post
    I start up the game, the screen says "Press any button to start", I press it then it gives me this error message.

    Been having this Error since March of this year. I check back every month to see if it's gone away but sadly it hasn't. If anyone knows that a fix is just buying a new modem (Because I use an ISP provided one) will fix this issue then please tell me because I tried the recommended fixes (Port fwrding, UpnP) but I don't think it's registering it because the modems limitations.

    I also contacted Ubisoft customer support but they just gave an 'Oh, your screwed' response after going through step-by-step instructions and them referencing doing port fwrding, restarting modem/router, restarting Xbox, etc.

    My NAT usually hops between Open or Moderate.

    Please help.
    I am sorry to hear that you are experiencing connectivity issues in For Honor.

    Can you please try these connectivity troubleshooting steps.

    If you are still experiencing issues after following these steps then please submit a support ticket with a description of your issue and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.
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