🛈 Announcement
Greetings! The Rainbow Six Siege forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #101

    Christmas Alpha Packs

    hey guys i was just just wondering if anyone else has had there Christmans pack, i got the notification and everyone else got one when i was with them but i didnt Recieve the pack, I do had 2 step Verification. But i am confused to why i didnt get one
     1 people found this helpful
    Share this post

  2. #102
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hey there! If you are still missing your pack, please reach out to Ubisoft Support.
    Share this post

  3. #103

    Didn't get alpha packs from Year Pass

    So yeah title says it all. I bought the Year pass on Tuesday and from what I understand I was supposed to get like 5 alpha packs? Well I bought it and I never got those alpha packs. Any help is appreciated.
    Share this post

  4. #104

    i played five matches and didn't recive any renown or alpha pack percentage

    after i finish the game the renown gain fails to load and the alpha pack percentage spins and stays the same
    Share this post

  5. #105
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,187
    Hey, Masta_Pasta!

    There can be a small delay in delivering renown so you might see it not directly after finishing a game. Are you still missing this Renown?
    Share this post

  6. #106

    same problem no renown showing up

    hi i have the same problem my renown is showing up its been a whole day and i restarted my game multiple times, please help.
    Share this post

  7. #107

    Pls help I have a alpha pack problem

    I have posted this multiple times but non off the staff reacted. I opend 3 alpha packs 1 common dupe kona p90 skin 1 dupe tachanka chibi and mp5 black ice I’ve never received my rewards because my game crashed after looking at a bundel because of this for some reason I lost the renown and skins. (I never did a glitch for the skins) Can you (Ubisoft) put the skin and renown back in my account pls?
    Share this post

  8. #108
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by BepusGaming-_- Go to original post
    I have posted this multiple times but non off the staff reacted. I opend 3 alpha packs 1 common dupe kona p90 skin 1 dupe tachanka chibi and mp5 black ice I’ve never received my rewards because my game crashed after looking at a bundel because of this for some reason I lost the renown and skins. (I never did a glitch for the skins) Can you (Ubisoft) put the skin and renown back in my account pls?
    Hello!

    We can review your Ubisoft account which will help us determine what happened, then explain how best to proceed from there.

    I've never known Alpha Packs or their rewards to go missing, so I'm certain there is an explanation.

    Can you please confirm the Date and if possible, the time / zone you opened the Alpha Packs?
    Share this post