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  1. #1

    Black screen after loading a save

    Loading into the games main menu is fine but when i try to load into a save game the screen goes black once its finished loading.
    Specs are
    -i7 6700
    -16gb ddr4 ram
    -GTX 980

    Things i've tried include:
    -updating graphics card drivers
    -Updating windows
    -creating a new save
    -uninstalling and reinstalling the game
    -having all usb peripherals unplugged when launching the save game

    Any fixes to this problem would be appreciated as it means i can't play, Thanks.
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  2. #2
    UbiScared's Avatar Ubisoft Support Staff
    Join Date
    Sep 2017
    Posts
    139
    Hey CancerousNZ,

    we recommend giving these steps a try. If they don't work, definitely reach out to our support team with your MSINFO and DXDIAG in hand.
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