1. #1

    Heroes 7 Stop Starting

    I have windows 10 and a fairly new download of HMM7. Been playing it for about 2-3 months and it stopped launching. Gets to the last log in screen where it goes to the selection screen to select save game or new game, and crashes at that step.

    I tried uninstalling HMM7 and redownloading, but still crashes.

    Thanks,
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  2. #2

    Hero stop responding

    I am getting the same issue too. I just bough the game and I cant play it.
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  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi VigilanceRPF,

    Apologies for our delayed response.

    The first thing we'd advise, if you haven't already, is verify the game files. This will check for missing or corrupt files, which you can do by clicking on the menu under the game icon in Uplay

    Have you tried any other troubleshooting steps, and if so what have you tried thus far?
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