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  1. #11

    What is going on?

    Does or when it will be fixed?
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  2. #12

    #3_589f57fb_5

    I have the same problem on PC #3_589F57FB_5.
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  3. #13

    #3_589f57fb_5

    Same here (Pc)
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  4. #14
    same here (PC)
    I get the error code at game startup (at or after loading my data)
    additionally it says
    translation by me: "the crew-services are not available or your connection has been reset"
    german orig: "The Crew-Dienste sind nicht erreichbar oder deine Verbindung wurde unterbrochen..."

    What I did 'last' to my pc: I uninstalled some games including Dirt Showdown (Steam)
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  5. #15
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    Hi sekulidan! Can you try verifying your game files?
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  6. #16
    yes I did (within uplay), but it did not help.


    The game@harddisk size (20G) keeps me from removing and re-downloading - so I'll not play it for a while and try it again - and probably later I'll wipe it and redownload it
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  7. #17
    UbiMorning's Avatar Community Representative
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    I'd recommend reinstalling the game and the Uplay client. We recommend having both installed on the C drive on you PC.
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  8. #18
    I uninstalled the game and some days(and reboots later) I re-installed the game and the error remained.

    I'm guessing,that it is some kind of savegame-corruption, but without a way to reset/clear the save it is impossible for me to play again.

    So, I'll drop the game and I am a little bit sad about ubisoft
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  9. #19
    you re right
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  10. #20
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Aug 2019
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    Originally Posted by sekulidan Go to original post
    I uninstalled the game and some days(and reboots later) I re-installed the game and the error remained.

    I'm guessing,that it is some kind of savegame-corruption, but without a way to reset/clear the save it is impossible for me to play again.

    So, I'll drop the game and I am a little bit sad about ubisoft
    Hey there sekulidan, were you able to get this issue resolved since this post? Or do you still require our assistance with it?

    We'll be happy to try and help further if you need it.
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