1. #1

    Hero stuck in Garrison

    Hi,

    in the 3rd orcish campain (where you have to find the oasis and defeat the crusaders) my 2nd hero kibwe is stuck inside the garrison in front of castelroc.

    the game doesnt even recognise him there and sends the enemy heroes straight through the garrison-defences ("this hero is stationed in the garrison of garrison").

    any hint on what to do, else then restart the map?

    thx,
    justl
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  2. #2
    I have the same issue. My main heroe and its army was placed in garrison and can't leave.

    If I click my heroe once, it doesn't take focus (the cicle icon doesn't become bigger). If I click it twice, it opens up the heroes details as usual.

    If I open the garrison (the castle icon), it will show my heroes both inside and outside.

    If I drag a unit from the heroes army from the top heroe's army inventory to the bottom (mirror) heroe's army inventory, the unit from both will vanish permanently.

    If I try to use the spell to teleport my heroe back to the closest town, it just doesn't work: it close the spell book and nothing happen.

    If I try to bring a hero in/next to garisson to transfer the army, my heroe in garrison still show both inside and outside at once, so the transfer of units is not possible.

    Now the absolute worst part:
    The ennemy heroes can walk right through the garrison without triggering any combat from my heroe.

    But MY other heroe can't cross ("Access blocked" notification appear - note that I play in French, translation is approximative)

    Oh and I play hot seat, not campain as the OP reported.

    I'm now loosing an 12hours hot seat game because a year old bug has still not been fixed.

    Edit: Found out I could disban/fire my heroe and recruit it again. Lost a month worth of army but winning again.
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  3. #3
    I think this bug may be related to ending the turn while a hero is in a garrison. I was able to release the stuck hero by entering the garrison with another hero. After swapping the heroes in the garrison view, both were free to go.
     2 people found this helpful
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  4. #4
    Please ubisoft, the bug is reported since 2017... do something
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  5. #5
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
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    United Kingdom
    Posts
    2,883
    Can you please advise me whether the steps taken by sumpsala (to swap the heroes in the Garrison view) helped you, Hoytss? Did you give that a try yet?

    Please provide me with a video of the issue to review, if that does not help.
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  6. #6
    "sumpsala

    I think this bug may be related to ending the turn while a hero is in a garrison. I was able to release the stuck hero by entering the garrison with another hero. After swapping the heroes in the garrison view, both were free to go.

    "

    Thank you very much sir. You just unlocked me. Even in UCP version, it's still not fixed !!
    It would have annoyed me, i had like dozens of minotaurs / dragons in here :O
    Wish you the best for 2022
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  7. #7
    Ubi-Mushy's Avatar Ubisoft Support Staff
    Join Date
    Apr 2021
    Posts
    8
    Hey Martinovich89, I'm glad to hear you were able to get around this issue using that workaround! If you run into any other issues, please just let me know.
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