1. #1

    Just Dance 2017 Unlimited Not Working ...

    I subscribed and it's not working? Do I need a code? C'mon Ubisoft why make this so hard? My son wants to shake it up with Animals!
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  2. #2
    Ubi-KitKoumal's Avatar Community Manager
    Join Date
    Nov 2016
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    @KitKoumal
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    325
    Hello guest-DdP9SKPF,

    We're sorry to hear you appear to have trouble with your Unlimited subscription. We can't help you directly from the forums unfortunately, but don't hesitate to reach out to our support.

    Cheers,

    Kit
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  3. #3
    I've had the same issue.

    There is ALWAYS an issue with Unlimited, whether it's not loading the songs, it keeps disconnecting your phone, or (my latest issue) tells you to create a new profile EVERY time you play the game!

    I've already got another ticket in with their support, and after over a week, I'm still waiting for the issue to be sorted, despite it being escallated!

    Ubisoft should be ashamed at what they are providing at the minute. They are selling a subscription to something which they cannot supply. How hard is it to keep a server up and running? How hard is it to create a stable build and then keep it like that? Why is it that this is the only game on Steam that seems to break everytime an update is rolled out?

    I am so annoyed with Just Dance and Ubisoft at the minute!
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  4. #4
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
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    U.S.
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    16,574
    Hi danmill,

    Sorry, you're having trouble with your Unlimited subscription! Creating a ticket with Support was the right thing to do to get you dancing again.
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