1. #1

    JDUnlimited - Purchased a year subscription, only given 357 days...

    As the title says, I've just bought a year subscription for Just Dance Unlimited.

    There are 365 days in a year.

    I have been given 357 days of subscription.

    Please give me my other 8 days of subscription Ubisoft. Thanks.

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  2. #2

    Screenshot proof

    Click here to see screenshot https://ibb.co/hDXn9k
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  3. #3
    Ubi-KitKoumal's Avatar Community Manager
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    Hello danmill2k6,

    For this type of issues, I'd advice you to reach out to our support, our team will be able to assist you properly.

    You can contact them just here.

    Cheers,

    Kit
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  4. #4
    I can't believe this still hasn't been resolved yet. Why has Ubisoft taken 10 days so far to sort out this issue?
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  5. #5
    It's still happening. Just bought one year for my daughter on XBOX ONE & only got 357 days.

    Looks like I'll be doing a support ticket.
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  6. #6
    Ubi-KitKoumal's Avatar Community Manager
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    Hello there,

    Have you submitted your ticket to our support yet so that our teams can help you as quickly as possible?

    Cheers,

    Kit
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