1. #1

    JD2017 Controller app not found

    The game and controller app launch without problem, but the game can't find the phone.
    I've checked the FAQ and tried to launch the app after the game starts scanning, PC on LAN and phone on WiFi, both on WiFi and even tried in a different network, but no success yet.

    Game: Just Dance 2017
    Platform: PC (Uplay)
    Device: Zenfone 5 (ASUS_T00J)
    SO: Android 5.0.

    On the playstore page there are several people reporting that after some update the app stopped working on their zenfones too.
    I have the same problem with the ghost recon wildlands HQ app. I went to the support team but no answer yet.
    Share this post

  2. #2
    Yeah! I'm having the same problem
    Share this post

  3. #3
    Ubi-KitKoumal's Avatar Community Manager
    Join Date
    Nov 2016
    Location
    @KitKoumal
    Posts
    325
    Hey guys,

    Thank you for your messages, I am wondering if the issue is still there? We'll raise the issue to our teams, don't hesitate to reach out to our support just here as well.

    Cheers,

    Kit
    Share this post

  4. #4

    Justdance Controller app issue

    I have the same problem. I've tried every troubleshooting way. But it still doesn't work. UBI should do more to improve the Just Dance Controller App quality. Otherwise, I' sure you will lots of fans.(disappointing)
    Share this post

  5. #5

    Justdance Controller app issue

    I have the same problem. I've tried every troubleshooting way. But it still doesn't work. UBI should do more to improve the Just Dance Controller App quality. Otherwise, I'm sure you will lose lots of fans.(disappointing)
    Share this post