1. #1

    Xbox One can't connect to Just Dance App on iPhone

    We have an xbox one S and Just Dance 2017. We are using two iPhones as controllers.

    This was working fine the first two times we played the game...

    Went to use it today and it won't connect. The game is now useless....

    There have been no changes to the networking of either phone or console. I have tried restarting everything including the router. I have also tried deleting and re-installing the game. Why has the app just stopped working????


    Please help!
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey Home_Economist. I recommend clearing the cache on the Xbox first. To do this, all you have to do is unplug the Xbox for two minutes. You should also make sure that the app and the phone are on the same network. If neither of those work, I recommend checking out this FAQ. You can also reach out to support if you're still having troubles!
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