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  1. #1

    Red NAT type again!

    I havent played in about a month, and coming back I have a red NAT type. My computer is in DMZ mode, I turned my anti virus off completely, ive just used two seperate port testers and all my ports are open.

    Is there something im missing? Any help would be greatly appreciated!
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  2. #2
    Originally Posted by SerArthur-Dayne Go to original post
    I havent played in about a month, and coming back I have a red NAT type. My computer is in DMZ mode, I turned my anti virus off completely, ive just used two seperate port testers and all my ports are open.

    Is there something im missing? Any help would be greatly appreciated!
    The same happens to me, i had green nat before 1.5 (i think it was that) network patch. After that it was yellow and now its red, properly set router and all.
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  3. #3
    Ive now tried everything possible. Still red nat regardless of anything I do... I dont understand why they didnt invest the 10K they are handing out for prize money into getting some servers.

    Does anyone have any ideas? Or fix this somehow? I think im gonna have to move to a different game atm if I cant get a yellow nat :/
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  4. #4
    Legacy_Zealot's Avatar Member
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    Not on PC, on Xbox. I've never had a red NAT but I have had yellow. Router reset fixed it though
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  5. #5
    Thanks man, have reset the router a lot of times and re entered the ports but still no dice. Thanks anyway
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  6. #6
    Legacy_Zealot's Avatar Member
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    Originally Posted by SerArthur-Dayne Go to original post
    Thanks man, have reset the router a lot of times and re entered the ports but still no dice. Thanks anyway
    The last thing I can think of other than the things you have said you have done would be to contact their support. They are pretty much useless though, doesnt hurt to try I guess. The game is pretty unstable with a green NAT. Must be torture on a red NAT.
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  7. #7
    Still Green Open NAT here, however I noticed that every now and then it goes into unknown NAT the white color icon with shape of two boxes with a line in between. (instead of bars)
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  8. #8
    Ok thanks, Im also getting the same thing. But I click on it and wait for about 20 seconds then it comes up as red NAT.
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  9. #9
    UbiInsulin's Avatar Community Manager
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    Nov 2015
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    Hello! We're sorry to hear your strict NAT issue has persisted for this long. For security reasons, it's definitely not recommended that you put your PC's IP in the DMZ - this is something that is an option for console players. Since it's not having the desired effect, there's no harm in removing it from the DMZ.

    If you haven't already seen it, please take a look at our PC connectivity FAQ. Try the workarounds listed there, and then open a ticket at https://support.ubi.com if the issue still isn't resolved. Our support team will look into this issue and hopefully get you back in game.


    I've moved this to the Community Support subforum since this is a technical support issue. Thank you!
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  10. #10

    Game Problem

    I've encountered some other's people with the same problem here in the forum, its not a connection issue from us, it must be something that came with this new patch, everyone says it happened just after this patch, and we never had this problem before, I hope it gets fixed soon, because I really wanna play the game
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