1. #1

    the server responded with a status of 503 (Service Unavailable)

    Can't see autodance videos on just dance site...

    Failed to load resource: the server responded with a status of 503 (Service Unavailable)
    And when I trying to enter english version of site ( https://just-dance.ubi.com/en-US/ ) i get the same error:

    Service Unavailable

    HTTP Error 503. The service is unavailable.

    I tried using Chrome, Safari, Firefox...

    From my PS4 all works fine, but site don't work.

    Share this post

  2. #2
    Black_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,345
    Hello,

    Please get in touch with our Support Team so they can troubleshoot this with you.

    Thanks
    Share this post

  3. #3
    Did you find any answers because I am having the same exact problem.
    Share this post

  4. #4
    I'm having the same problem. JDTV doesn't work at all.
    Share this post

  5. #5

    503 error

    This error happen for a wide variety of reasons. Normally, this error can be due to a temporary overloading or maintenance being performed on the server and it is resolved after a period of time or once another thread has been released by web-server application. In most cases this could happen (assuming there are no faults in your app) if there are long running tasks and as a result the request queue is backed up.The subsequent points serve as a possible fix, aimed toward resolving the 503 Service Unavailable Error.

    • Reload (Refresh) the page
    • Scan for Malware
    • Visiting the website later
    • Contact server admin
    Share this post

  6. #6
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    68
    Originally Posted by warrensacko Go to original post
    This error happen for a wide variety of reasons. Normally, this error can be due to a temporary overloading or maintenance being performed on the server and it is resolved after a period of time or once another thread has been released by web-server application. In most cases this could happen (assuming there are no faults in your app) if there are long running tasks and as a result the request queue is backed up.The subsequent points serve as a possible fix, aimed toward resolving the 503 Service Unavailable Error.

    • Reload (Refresh) the page
    • Scan for Malware
    • Visiting the website later
    • Contact server admin

    Hi warrensacko

    Thank you for providing this and helping support other players.

    In these situations the best thing to do would be to raise a ticket. That way we can troubleshoot further.
    Share this post