Hey Just Dance Now players,

As some of you may have seen, some players have received a new version of Just Dance Now.

We are constantly working on improving the Just Dance Now experience and have recently completed some big changes to the Just Dance Now app that we hope will make your dancing experience even more fun.

A small group of Android users have received the update this week, and all users globally, on both Android and iPhone devices, will be receiving the update in the coming weeks.

We’re releasing the update in small waves like this so that we can catch any issues and fix them quickly.

We are aware of a few issues that have come up with this update, and we are working hard to address them as soon as possible. In the meantime here is a list of issues and concerns that we’ve heard from you – take a look and see if it answers your questions. If not, you can reach out to Ubisoft Support or check out the new Just Dance Now version’s FAQ.


KNOWN ISSUES

  • My songs won’t load, or the screen isn’t loading: This is an issue on Chrome browsers and involves the Flash plugin. We are working to fix this issue, but there is also a manual workaround: since your Chrome browser is blocking the plugin, click the blocked plugin icon in the top right of your browser and click “allow plugin.” Then reload your browser.
  • The room number doesn’t exist, or the room can’t connect: This is because anyone with the new version of Just Dance Now needs to use a new URL: http://new.justdancenow.com. You don’t have to update your bookmarks because once the new app is available to everyone, http://www.justdancenow.com will work normally. But for now, if you have the new version, please use http://new.justdancenow.com.
  • I unlocked songs permanently in the previous version of Just Dance Now, and now I have to pay coins to play them again: It’s true, this is a new feature that we’ve introduced in the new version of Just Dance Now – you can now play any song in the game with your coins, and you can earn coins faster than before. However your hard work in unlocking the songs isn’t lost – we have credited your account with 1,000 coins for each song you had unlocked.
  • I unlocked Gold or Diamond avatars in the previous version of Just Dance Now, and they’re gone: These avatars are no longer in the new Just Dance Now, but we’ve credited your account with 100 coins for each Gold or Diamond avatar that you had unlocked.
  • I bought the Just Dance 2016 song pack and now it’s not available: This is because the Just Dance 2016 songs are now a part of the global catalogue of songs, and you can use coins to play any of them whenever you want. We have also credited your account with 100,000 coins.


We will publish updates on this thread, so stay tuned. Thanks for being a Just Dance Now player, we value your feedback so don't hesitate to share any other comments with us here, and look out for more great songs coming soon for the game!

The Just Dance Now team