Hey, everyone! Steve from RedLynx here. I’ve seen a few posts about players cheating recently, and I wanted to address this really quick. The TL;DR is: We’re aware of these issues, and we’re working on a hotfix that should help.
I don’t have an exact date for the hotfix, but it’ll be quite soon. We’re also working to identify any players that are using cheats (PLEASE don’t call them out here! For that, send me a direct message, or put in a formal ticket using the in-game feature). We have absolutely no tolerance for players that we confirm are cheating. Players that are found to be cheating will be issued permanent bans on the first offense – no exceptions.
We take this issue super cereal, because we’ve put a lot of hard work into the game, and we want people to enjoy it. Cheating steals that enjoyment from others, and it’s not cool. We want to ensure an awesome experience for all of you, and we appreciate the patience and the love you show us!
There is also an event which has been happening that looks a bit like a player is cheating, but is actually caused by a bug. When there are connection issues, sometimes your units might not be able to move or attack while you are able to be attacked. This is a frustrating bug, but doesn’t seem to be caused by players cheating, rather it is an issue with the connection between two players. It’s also something that we’re working on, so we appreciate your patience in that regard.
For any other bugs you need to report, feel free to head over to the bugs and tech support subforum!
At the moment, we are also working to improve other things - this is for sure not the only fix coming. We'll be releasing patches and fixes periodically in order to make the game as great as we can. The first of these is an upcoming balance update that should resolve a lot of concerns in that area. I can't say much on this issue yet, but I'll keep you updated with information when I can.
I hope everyone is having fun playing Phone Destroyer! I’ve seen a few of you out there in PvP (and yes, you normally beat me…) and I look forward to losing to you again soon.
Cheers,
Steve