1. #1

    Just Dance Now don't load

    Hi.

    This is the second time I have this issue. Everytime Ubisoft adds new songs I can't play, after I press the button PLAY the game keeps loading forever with the message "Please wait...".
    It is almost 4 days with this problem and I have a pass VIP for one month so I don't think I'm going to renovate if this continues like this.

    Thanks for the help

    P.S: I tried re-installing the game, and restart my phone all the time.
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  2. #2
    Ubi-KitKoumal's Avatar Community Manager
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    Hello Ivett82017,

    We're really sorry to hear you're facing this issue! Have you tried contacting our support to understand where the problem may come from? You can contact our team here.

    Cheers,

    Kit
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  3. #3
    Yes, I already did but they haven't given a solution... just that they are really sorry
    I'll wait
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  4. #4
    UbiBlack_Widow9's Avatar Community Representative
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    Originally Posted by Ivett82017 Go to original post
    Yes, I already did but they haven't given a solution... just that they are really sorry
    I'll wait
    To follow up on this, please take a look here:
    Just Dance Now - Known Issues

    Thanks!
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  5. #5
    oftf's Avatar Junior Member
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    Sep 2006
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    Is there a proven solution for this problem? The same happens (nothing) on iOS and Android.
    The screen is Safari, macOS 10.12.6

    Thanks
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