What is the PTS?
The PTS, or Public Test Server, is a game version on which new Updates will be made available before their official release, in order to allow the community to try them and provide feedback to the development team.

Who can access the PTS?
The PTS is available to all PC players (both Uplay and Steam) who own a copy of The Division. It is also available to selected Xbox One and PS4 players.

Please note: In order to access DLC content on the PTS, you have to have owned the Season Pass when your character was imported. DLC content may not be available during the PTS or only for a limited time.

Also, you may experience login queues as the server has limited capacity.

When does it open?

PC: The PTS will open publicly on Friday, June 30th.

Xbox One: The PTS will open publicly on Thursday, July 13th

PlayStation 4: The PTS will open publicly on Thursday, July 13th

Disabled Features
Recalibration is disabled on the PTS2 version currently live on Xbox One & PlayStation 4 until we can deploy a fix for various bugs affecting the feature.

Will preload be available?

PC: No preload available.

Xbox One: Preload is available now.

PlayStation 4: Preload is available now.

How does the PTS selection for console users work?

Players are selected based on several criteria including recent activity as well as total time played. Make sure to check the email tied to your Uplay account!

How do I gain access to the PTS on Console?

Selected players will receive an invitation email containing a signup link for the PTS. In order to complete the registration, follow the provided link and complete the signup process by picking your platform of choice (PS4/Xbox One). If the signup was completed successfully, the player will receive an email containing the PTS key for their selected platform at a later date.

What experience should I expect on the PTS?

The PTS is a testing server. By playing on the PTS, you must understand that:

  • You will face issues, bugs, and crashes
  • You may also lose items and progress
  • The PTS version is not final, and features may be incomplete, or missing entirely
  • Localization may be missing
  • The PTS is not for playing and enjoying the game


Is everything on the PTS going to make it to the live game?
No. We may use the PTS to test things before deciding if they should make it to the live servers or not. Also, based on community feedback, some aspects of the features and modifications implemented on the PTS may change entirely before implementation on the live servers.

Access

Do I have to download the game again to access the PTS?
Yes, the PTS is a different product and you will need to download the entire game client again.

Where do I download the game client on PC?
The PTS version will directly appear in your Games on Uplay and Library on Steam. From here, you can download and install it as a normal game.
How do I activate the PTS on Xbox One/PlayStation 4?
If selected, you will receive an email containing your PTS key. Activate this key on your Xbox/PSN account and the PTS will appear in your games library.

Do I have to create a new character on the PTS?
No, your characters from the live game will be transferred to the PTS. However, in some cases, we may ask you to create new character for testing purposes.

Will my progress on the PTS transfer to the live servers?
No, your progress will not transfer. Also, your character data will be imported from the live servers to the PTS regularly, and overwrite your current progress on the PTS.

Will the PTS remain open constantly?
We will keep the PTS open for as long as needed in order to get as much feedback as possible. However, once we’ve gathered enough feedback, the PTS will close and only reopen when we have new things we would like to test.

Feedback & Discussions

Where can I give feedback?
You can give feedback on the PTS forums. These will open on Friday, June 30th for PC and Thursday, July 13th for Xbox One & PlayStation 4.

Where do I get information on what’s new on the PTS?
We will publish all information about new changes and opening and closing times on the PTS forums.

Is there an NDA on the PTS?
No, the PTS is not protected by any NDA and you are free to talk about it publicly, make videos, livestream, etc. However, in some cases we may decide to implement an NDA during specific test phases.