1. #1

    Cannot connect to Google Play in-game

    Hi,
    Since the launch in Norway I've been unable to start the game. The title screen shows and progresses to "downloading assets" when a in-game popup shows a "Connection Error. Log in to Google Play to play the game" dialog. I'm on a Samsung Galaxy S6 with Android 7. I've tried disabling Game Launch / Tools.

    I've chatted with several other Norwegians that have the same issue on Samsung phones, but also with others on S6 that don't have issues.

    On a side note. It isn't possible to quit the app from the above screen without going into app manager and force killing it.

    Any advice would be greatly appreciated.

    Best regards,
    Christian
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  2. #2
    Having the same issue, a response would be appreciated. I'm downloading the app from Sweden and using a Galaxy S6 as well.
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  3. #3
    ThatDarnSteve's Avatar CommunityDeveloper
    Join Date
    Jun 2017
    Location
    Helsinki, Finland
    Posts
    115
    Please try logging out of Google Play Games, then logging back in!
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  4. #4
    I'm still getting the pop up.

    http://m.imgur.com/qYSvFeB?r

    Unless Google Play Games is something seperate from the Play Store?
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  5. #5
    ThatDarnSteve's Avatar CommunityDeveloper
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    Jun 2017
    Location
    Helsinki, Finland
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    115
    It is different, yes.
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  6. #6

    same problem

    my wife is having this same problem when she tries to log in. we have logged in and out of google play, reinstalled the game, reset all the google play settings we could find, made a new google play account. nothing helps
    i have the same phone (samsung s6) and am able to play the game with no problems
    anything else we can try to get her game working?
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  7. #7
    UbiDomZ's Avatar Community Manager
    Join Date
    Aug 2017
    Posts
    555
    Google Play and Google Play Games are separate. Please try logging out of Google Play Games, then logging back in!
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  8. #8
    working now thanks
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