🛈 Announcement
Greetings! Far Cry forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Can't download Farcry 4

    Hello,

    I had installed Farcry 4 and all ok. But now I installed a new SSD and installed Uplay again. I see FC 4 in my gameslist, but can't download anymore (the download doesn't start when click on the button)

    How can I fix this?

    Thanks in advance!
    Share this post

  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    Please see

    https://support.ubi.com/en-US/faqs/0...lay-PC-Client/

    also Uplay works best if you install it to the same drive as Windows

    and yes you can choose to install your games on any other driver or location ..please read the on screen prompts when installing your game to pick the location you want the game installed to .. but yes Keep the Uplay launcher on the same drive as windows seems to work best

    \and ALWAYS launch Uplay as Run as Administrator ..so it can create your save files ..as they write to a program files location that many windows operating systems Protect.. as a default windows setting
    Share this post

  3. #3
    Hi, thanks for the answers. I followed all of them, but no luck.... FC 4 won't download.

    Other games will, for example The Division went directly to downloads when clicking the button....
    Share this post

  4. #4
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    dunno it seems fine here on my side

    Please contact Ubi support directly

    you can open a support ticket with Ubisoft Support at https://support.ubi.com


    or try to contact them via social media to see if they can update your ticket
    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport






    for Uplay Account Support you can try to contact them by Phone
    you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-GB/Contact#en-gb


    if you have an account problem call em on the Phone or use twitter or facebook are the fastest options or WEBCHAT


    here are the twitter and facebook links
    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport
    Share this post

  5. #5
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    one other point are you using VPN ? check all your settings over in Uplay disable any vpn settings as well as disable use proxy

    ,make sure you have only one network connection for the game to use .. i already posted the page about the ports but there is one also for FC 4 that covers the ports FC 4 needs open
    listed here that may help you sort it out on your end

    https://support.ubi.com/en-US/faqs/0...Issues-PC-FC4/

    again i use cable for my connection and yes i did have to check my internal settings in my comcast cable modem and relax a few security settings as they were set pretty high by default .. also check any software that has a firewall including Windows firewall..yes thats includes any antivirus program you may be running

    again please by all means contact UBI SUPPORT FOR YOUR REGION IF YOU CONTINUE TO HAVE A PROBLEM

    THEY ARE THERE TO HELP ... and yes ppl say they have problems getting thru .. i never had a single problem with getting in touch via twitter or even e mail support
    and i have been supporting FC 4 since the day it shipped via the community

    they do not give out personal support on the forums here

    and you will need to supply them with a few things and info about your setup and all ..that can be found in the general Uplay support forums on this same site
    located here

    http://forums.ubi.com/showthread.php...eport-an-issue

    good luck ! and i know they can help resolve your issue ..i had no problem and i installed the game many times since it shipped back in 2014 on multiple PC's
    Share this post

  6. #6

    Far cry 4 broblems and not only

    Hi guys i have an Far cry 4 cd and keycode to install the game but it doesnt downloading and i dont know why.Is doing it and on assassins creed 2..please help with an email..thank you
    Share this post

  7. #7
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    please contact ubisoft support for your region
    you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-GB/Contact#en-gb
    Share this post