Member
Yesterday I entered the game, Inked Season ended, the ending process was running, I earned the “Hard Rocker” paintjob (and the other stuffs) that I have raced for and I deserved.
AAAAnd later the sync panel appeared, I chose “server” (as it was recommended in the NEWS, to surely get Rabbit Hell) and now my “Hard Rocker” paintjob has gone with the wind. And the other stuffs too.
So, RL guys, give it back! I do not say 'please' – neither did you –, just give it back!
After constant mass of the bugs, driving me wait and suck, just give it back, without a word, this is the least.
Junior Member
I've got the same problem, didn't get any of the rewards I should've gotten (Rank 6 so 3 paintjobs)
Made a thread about it in the support section, and filed a complaint in game but no replies yet.
Junior Member
I'm missing the Hard Rocker Paintjob as well.
Senior Member
Whats probably happened is RL have added the Rabbit Hell track to everyone's save at a certain time.
You have opened the game after this time, went to the bunker and claimed your prizes.
RL game save option has popped up, you choose SERVER to get the Rabbit Hell track. This will put all your resources back to how it was they added the track to your save.
They have created a lot more problems IMO. Would love to see how they are going to fix this one.
Banned
As if they ever really fixed anything. Connectivity is still ****, game is laggy as hell and every new event turns into disaster.
Member
RL, you STILL owe me!
(This thread will be given a new post from me every day with the sentence above until I will not get back my rewards.)
Junior Member
Have you actually contacted them? Or are you just posting on a forum and assuming something will happen? The Support link in the game is there for a reason...Originally Posted by HU_HeroZero Go to original post
Senior Member
So? And if he did it and have to wait 4 days for the answer which contains the following?Originally Posted by TheSleepyDad Go to original post
THEY - RL STILL owe him!*Please note the following steps may differ slightly depending on your device.
- Please make sure your device is updated to the latest firmware.
o You should be able to check for a software update by accessing your phone system settings.
o You may wish to consult your device handbook for further instructions.
- Please ensure your app is updated to the latest version.
o Access ‘Google Play Store’
o Press the menu button and select ‘My Apps’
o If there is an update for your app it should be listed here, tap the app to install it.
- Try restarting your device.
o Hold down the power button and select ‘Restart’
- Please disable 'Power Saving' mode if your device has this feature.
- Close down any other background apps before accessing your app.
o Access your devices ‘Task Manager’
o Go the ‘Active’ or ‘Running’ tab
o Close down your applications from here.
- Please try accessing the app with a full battery.
- Please set the device to ‘Airplane Mode’
The following steps are connectivity related:
**Please note the display may look different depending on the android device you are using as well as the operating system. However, all steps given are generic and you should be able to reproduce them on any device.
1) Please forget the wifi settings. This can be done by going to your wifi menu, holding down on the network you wish to forget and then pressing forget network. After doing this, please re-add the network and try to join it.
2) If this doesn’t work, please trying connecting to another wifi network if possible to see if the issue lies with the network you are on.
3) Failing this, please restart the device. This can be done by holding down the lock button and then pressing the restart option
4) If this fails, please try power cycling the device and the router. This is done by powering off the android device, then removing the power to your router. Leave both devices off for about 2 minutes then return the power to your router. Once the router has settled down, turn on your android device and attempt to join your wifi network if it doesn’t join automatically.
Carry on...
Community Manager
Hi HU_HeroZero, this is because you had originally saved your game on your device before getting Rabbit Hell.
Sorry for the trouble, we’ll give you the Season Rewards you rightly deserve
Please let me know your Season Rank, and your device platform via PM.
@Ezekiel2320 and Kneepsteegje – Please share your details with me too, we'll figure out a solution for you.
Community Manager
Hi HU_HeroZero, this is because you had originally saved your game on your device before getting Rabbit Hell.
Sorry for the trouble, we’ll give you the Season Rewards you rightly deserve
Please let me know your Season Rank, and your device platform via PM.
@Ezekiel2320 and Kneepsteegje – Please share your details with me too, we'll figure out a solution for you.
Member
okay, I have sent a PM.
(In the meantime I have a ticket as well #04840099)
