I really recommend to fix your system how people get kicked out of the lobby ... player to player connection is really bad we all know and you maybe dont want to your own servers for this game because u think it will give you like more money, but i think (and im not the only one) if you want to hold people for a long time , and i definatly want to play this game longer (bought 1 year champions stats ) you have to get some servers like they are in DOTA 2 or CS -GO it would make connection so much better.
Secont is i get so many disconnects because of a high ping, i dont have the best internetconnection but i should b more than enough for this game but i get so many dc after like 5-10 mins in a game because someone in the house uses internet for facebook or youtube (or porn xD ) and i get like a highping for 2-3 secs but thats enought to kick me out and dont get a reward. For example i played like 3 rounds with noboshi today just to get the reward in the 6 -different heroes in domion quest . the dc system just denies the fun of the game and makes me quit it for days . I just recommend you to fix those problems because people will thank you it with money . Just look at dota 2 how much money they get for a free-to-play game evry International just because they listen to the community and fix problem . I hope you do the same with this game and don't use it just as a cash-cow.
gl hf