Junior Member
Ubisoft Staff
Hello everyone. We understand that connection issues can be very frustrating and we'd like to help address this with each of you to improve on the experience that you're having. Our team is still working on the dedicated servers that were announced back in July, but until more information about this becomes available, please reference the following instructions to alleviate any connection issues that you may be having at this time:
01. If you are connecting online via WiFi, try to get your systems connected directly using Ethernet.
02. From here, please reference the steps listed below based on what platform you use:
PC
PS4
XBOX One
NOTE: You will want to contact your internet service provider for assistance with the port forwarding section. Please keep the article available to you when you call so that you can share the UDP and TCP information provided with these steps.
If you continue to experience issues with your connections, please don't hesitate to reach out to our team directly (and you can locate alternative forms of communication here) so that we can continue to work with any of you still having trouble on a case to case basis. Thank you.
Junior Member
yeah i am facing the same proble now i had 7 times error message 0006000137.. as soon as i enter the game i get kicked.. this is a shame for gaming industry this big.. they focus on the make up of the game but the connection problems still persist from day 1....... internet providers don't have to do nohing with this it is at your servers where the problem is.. watch how blizzard does it u might learn something..
