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  1. #1

    After Patch ERROR

    I'm download the patch and play a game but :

    An error occured!

    Cannot start game.It seems some files are broken.
    Please let Uplay verify your installation directory.

    I'm verify but its no work
    Game is not playing help please.
     3 people found this helpful
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  2. #2
    Originally Posted by LifeAnDead22 Go to original post
    I'm download the patch and play a game but :

    An error occured!

    Cannot start game.It seems some files are broken.
    Please let Uplay verify your installation directory.

    I'm verify but its no work
    Game is not playing help please.
    They are working on this Issue. To help them understand the problem they posted a link to ubisoft support, where you can send your gaminglogs . This is in another thread in generall discussions
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  3. #3
    Have the same problem. Tried to download the game again, didn`t help.
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi everyone. If you are experiencing an issue where you get a "verify files" error, please reach out to our support team, and include the error log found here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs

    We're investigating this issue and would love this information. Thanks!
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  5. #5
    Originally Posted by ubisofttofu Go to original post
    Hi everyone. If you are experiencing an issue where you get a "verify files" error, please reach out to our support team, and include the error log found here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs

    We're investigating this issue and would love this information. Thanks!
    Already saw the post on the other thread . I hope you will fix this soon. Game is shutting down when loading or conecting to ubisoft i guess. Right befor the menu.
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  6. #6

    same here. i even got sick of waiting and reinstalled. still a no-go.
     1 people found this helpful
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  7. #7

    Error.

    Lost days of champion status, also lost the iron for not completing the daily missions. I hope that at least give a good reward for these errors that, and have made us lose days of champion status and iron.
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  8. #8
    When are they going to fix it?
     1 people found this helpful
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  9. #9
    Originally Posted by smm79705 Go to original post
    When are they going to fix it?
    "Fix it?" .... nice joke. Every time Ubisoft "FIX SOMETHING", they made it worse! ...
     1 people found this helpful
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  10. #10
    First time I can play a game in weeks and you force feed me an update that breaks my game... wtf ubisoft
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