No rewards for the season?? | Forums

[Jailson_Mendes.]

I'm viking since the beginning and didn't got the all the rewards, just the crates and the emblem outline, but not the head ornaments.

[Colter0311]

Same, only got 3 crates and nothing else. Viking since open beta.

[MagicTyrant]

Hi everybody! The team is investigating this issue. If you are missing rewards, please create a ticket with the following information:.

What should we have got?
Hard to tell if your missing rewards if you do not know what we should of gotten.
I got 3 crates

[Silly-Thoast]

Im a viking and I received nothing for the season, only 3 crates for the round thats it. Whats going on ?

same

[Conyc_]

Still no Reward and i made a Ticket on Mi, 26 Apr 2017 | 16:27 UTC+2!

How long does the Support take to answer on that?

Thats now 5 days!!


Edit:

Case Nummber 04711135

[TheKiznaProject]

Hi everybody! The team is investigating this issue. If you are missing rewards, please create a ticket with the following information:

- Username:
- Platform:
- Faction:
- Any screenshots you have of the missing content (example: your emblem screen).

Thanks, and I apologize for any inconvenience.

I have done as this post said and opened 2 support tickets. It has been over 1 week and still the only response I get is "i have no further information on this issue. Why can't you just add the rewards to the accounts that have earned the rewards and not switched? Does it really take "Investigating" for over a week to figure that out? I am disappointed that all I get are generic open ended answers and none of the support can fix my problem.

[Xaar88]

Same...

[GrAp33]

LOL thats so funny, The GENERIC ANSWERS. "Your case had been forwarded to the DEV team for further investigation" "Respond withing 4 days if problem was fixed"

Still Nothing tho

[Grinzzer62]

There prolly afraid they will break the game if they give us our rewards, such incompetent.

[Smokescreen_5]

Hi everybody! The team is investigating this issue. If you are missing rewards, please create a ticket with the following information:

- Username:
- Platform:
- Faction:
- Any screenshots you have of the missing content (example: your emblem screen).

Thanks, and I apologize for any inconvenience.

I filled out a ticket as well about a week ago and still haven't gotten a reply back. I only received crates. No emblem decorations or ornaments. I played all 5 rounds of the season as well as the open beta and closed beta. I was told to watch the forums for any updates. Interesting how ubisoft support tells us to come to the forums and the ubisoft staff here tells us to fill out a report in support. Who's going to be fixing this?