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  1. #1

    Far Cry Primal - Only sound is playing

    Hey guys,

    I recently bought far cry primal and I'm trying to play it. Unfortunately there are no visuals.

    I'm new to high end gaming so please let me now what you need to help!

    I'm trying to run FCP on a new MSI trident with a GTX 1060 an a i7-6700. Everything works from the beginning (the small loading screen etc.) but once FCP runs full screen the cursor disappears, the sound is playing but there is no menu or image of FCP of any kind.

    I've tried everything I could find on the internet:

    - Reinstalling FCP
    - Disabling shadowplay, Bullguard, Firewall etc.
    - Running everything connected with FCP as administrator.
    - All the latest drivers are installed (and reinstalled)
    - Running FCP through steam and uplay.


    I can't find any new thing to try online so I really need your help!

    Hope we'll fix it soon!
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  2. #2

    Still waiting?

    Is this official Ubisoft Forum still active or can I see my game as useless now?

    Some activity would be appreciated!
     1 people found this helpful
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  3. #3
    Just got this myself, posted my own thread on it. Dosent look like this is geting fixed any time soon, so.
     1 people found this helpful
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  4. #4
    Hey Darkspawn!

    We shouldn't count on Ubisoft I noticed because they just release the game best as possible and then leave us up to it.

    Because of that I got to multiple forums and this one fixed it for me!

    http://www.techsupportforum.com/foru...g-1192113.html


    I can play it flawless now! so if you follow these exact steps you have a big chance of succeeding if you indeed have the same problem.

    If it doesn't help I recommend you to use TSF too because they are quick and help you very good!


    Good luck mate!

    Hope you can enjoy FCP soon!
     1 people found this helpful
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  5. #5
    Open "\Documents\My Games\Far Cry Primal\GamerProfile.xml" in a text editor, look for windowMode="5", change the value to anything below 5.
    windowMode="5" is kind of fullscreen window mode. The problem happens only on first launch, you may select that mode again and it'll work.
     1 people found this helpful
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  6. #6

    Same issue as OP (black screen on launch, but sound working)

    I've tried everything you have, uninstalling/reinstalling uplay/FCP/GPU drivers/disabling and renabling HID devices. Still, I load the game and get a black screen (but sound is working fine.) I even tried alt+enter to check if windowed. I feel like tearing my hair out!!! How can so many people have this same issue, yet an update/workaround hasn't been issued by Ubisoft wtf?

    Any advice or help regarding this...from ANYONE...would be greatly appreciated.

    tyty
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  7. #7
    UbiMorning's Avatar Community Representative
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    Hi Sarah! Sorry to hear that. Are you absolutely sure you meet the minimum requirements for FCP?
    If you are sure you meet minimum requirements, would you mind submitting a support ticket with a small description of the issue and what you have already tried? Please also attach a Dxdiag and MSINFO— these files will help us locate what could be causing the issue. Thanks!
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  8. #8

    I have the same issue

    yeah I'm having the exact same issue. I can run other games like far cry 5 just fine yet with FCP it wont load up the screen (is transparent) and only plays the sound
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  9. #9
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello The_Mellon_man, welcome to the forums!

    Sorry to hear that you are unable to start your game.

    Can you please perform all the troubleshooting steps listed in this article? Additionally, can you please share with us your full PC specs? Many thanks and if you have any additional questions, please let us know.
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  10. #10

    This worked for me

    Originally Posted by sipertruk Go to original post
    Open "\Documents\My Games\Far Cry Primal\GamerProfile.xml" in a text editor, look for windowMode="5", change the value to anything below 5.
    windowMode="5" is kind of fullscreen window mode. The problem happens only on first launch, you may select that mode again and it'll work.
    This worked for me! I also ran game as administrator.
    Thank you!
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