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  1. #1

    Game COMPLETELY crashes my PC

    CPU: i5 3750k
    GPU: GTX 1080
    Driver: 381.65
    Resolution: 1080p
    RAM: 16gb
    PSU: 850w
    OS: Windows 7

    CPU is taxed at most 90%, even if the GPU may sometimes hit 100%. Out of nowhere, my PC just crashes and reboots. So far it's been mostly random, but I've already tried to tag the same supply cache twice in a village and that seems to crash me. I just installed the game yesterday and have crashed probably 10+ times, most of which were during co op with friends. I know it can't be my system because I play BF4, BF1, Andromeda, etc at high/max settings and they've never done anything like this on my system.

    I'm replacing my rig probably within the next month for better hardware, so hopefully that will stop what's been happening.
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  2. #2
    I'm getting same issue.

    CPU: i7 4790k
    GPU: GTX 1080
    RAM: 16Gb
    OS: Windows 10

    I have no trouble playing other games i.e. Far Cry Primal, or CoD:MW2 and 3.

    I was with friends in coop mode tonight. Game suddenly froze and my computer re-booted itself. Tried again, but within 10 mins of playing, same thing happened. I went onto single player to see whether it was the coop mode that caused it, but within 10 minutes of playing, exactly the same thing happened.

    Grateful for any advice please.
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  3. #3
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi! If you are experiencing crashing in your game, I recommend trying these steps and seeing if they help! If they don't help, you can reach out to our support team, and attach DxDiag and MSinfo files to your ticket so they can troubleshoot with you! Thanks.
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  4. #4
    Thanks for the reply ubisofttofu, but I've already tried and submitted a report with those files 2 days ago. I've also contacted NVIDIA support because I bought their GTX1080 which came with this game. They checked my system specs, and apart from advising a clean install of their latest driver, said they couldn't see anything wrong with my system. I followed their advice, but game still freezing/crashing with PC reboot. Installed the game 10 days and have not yet had a crash free session so can't even get to the first storyline mission.
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  5. #5

    Same thing

    My sister has i5 950 and 280x it also causes her PC to just shut down pretty much but only after Narco Road, 32 hours in the original game played with no problems. we have played an hour and a half the other night Of Narco road (3 crashes at the start before it ran for that long) but now it constantly crashes ,other games seem to run fine i thought might have been her pc until i seen this Prob still is but what tho
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