1. #1
    Gustavo-AS's Avatar Member
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    Lost Reward at Midnight Circuit and Plant Food Map Parts

    Today earlier when I entered the game to collect my rewards from previously midnight cicuit, when I went to click at the button "collect reward" showed a message saying that "The reward expired" or something like that and started to load the next midnight circuit event with the bike Agent.

    Unfortunately I didn't do a print screen to send here, but I am very upsset because I played a lot to get to the 1% with the mythical trophy and now a lost the reward!

    PLEASE UBI DO SOMETHING!!!!

    [IMG][/IMG]

    Other annoying thing is the map of the Plant Food track. In the last season of KTM event the last track is Plant Food and this the only one that I don't earned all the map parts during the event.

    Ok. But at the end of the event the game don't gave me the option to buy the missing parts at the cost of 10 gens each like the others tracks of this same event.

    [IMG][/IMG]

    I await a UBI reply.

    P.S.: SORRY FOR THE ENGLISH.
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  2. #2
    xitooner's Avatar Senior Member
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    Ok. But at the end of the event the game don't gave me the option to buy the missing parts at the cost of 10 gens each like the others tracks of this same event.
    When click on the "6/10" map icon in your image.... does it give you the option there to buy map pieces? I remember that some of mine did. (I also once saw map peices available in the Chip Shop)
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  3. #3
    Gustavo-AS's Avatar Member
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    Originally Posted by xitooner Go to original post
    When click on the "6/10" map icon in your image.... does it give you the option there to buy map pieces? I remember that some of mine did. (I also once saw map peices available in the Chip Shop)
    No. The game don't gave me this option. But for the others tracks from this same KTM event the game showed this option. And nothing too in the Chip Shop.

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  4. #4
    HeaverBeaver115's Avatar Member
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    Originally Posted by Gustavo-AS Go to original post
    Unfortunately I didn't do a print screen to send here, but I am very upsset because I played a lot to get to the 1% with the mythical trophy and now a lost the reward!
    Sending a support ticket would be the obvious suggestion, however there were no new rewards in the MC Event (judging from my rewards that I got) so I don't think that you would be missing out on anything new in the MC Event, so you would have been getting prizes in which you already have been getting in the past. I would still send a support ticket though.

    Originally Posted by Gustavo-AS Go to original post
    Other annoying thing is the map of the Plant Food track. In the last season of KTM event the last track is Plant Food and this the only one that I don't earned all the map parts during the event.

    Ok. But at the end of the event the game don't gave me the option to buy the missing parts at the cost of 10 gens each like the others tracks of this same event.
    I remember one of the tracks did give out track pieces for 10 gems afterwards only because of a massive bug in the KTM 450 Event (and extended the event then as well), so the other tracks which we had to collect track pieces, like Dark Smoke, Peaceful Pummel and Plant Food (the one you're missing), then we have to wait an unknown amount of time before we can get track pieces for those 3 other tracks. Unfortunately, for me, I only collected 4 track pieces for Dark Smoke (and that was the 4 track pieces at the end of that particular week, none through the loot wheel at all, amazingly!) so even I would have to wait until when those track pieces would be available as well, so I'm in the same boat too. The 1st time since I have to play catch up on tracks since when I 1st played TF just slightly over 2 years ago!

    And I would do well to stay level on tracks too, given the importance to stay up to date but nowadays if you miss one, you'll have to play catch-up forever. (or until it comes out, whenever that might be...) But it shouldn't have to be long though...
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  5. #5
    Gustavo-AS's Avatar Member
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    Originally Posted by HeaverBeaver115 Go to original post
    Sending a support ticket would be the obvious suggestion, however there were no new rewards in the MC Event (judging from my rewards that I got) so I don't think that you would be missing out on anything new in the MC Event, so you would have been getting prizes in which you already have been getting in the past. I would still send a support ticket though.

    I remember one of the tracks did give out track pieces for 10 gems afterwards only because of a massive bug in the KTM 450 Event (and extended the event then as well), so the other tracks which we had to collect track pieces, like Dark Smoke, Peaceful Pummel and Plant Food (the one you're missing), then we have to wait an unknown amount of time before we can get track pieces for those 3 other tracks. Unfortunately, for me, I only collected 4 track pieces for Dark Smoke (and that was the 4 track pieces at the end of that particular week, none through the loot wheel at all, amazingly!) so even I would have to wait until when those track pieces would be available as well, so I'm in the same boat too. The 1st time since I have to play catch up on tracks since when I 1st played TF just slightly over 2 years ago!

    And I would do well to stay level on tracks too, given the importance to stay up to date but nowadays if you miss one, you'll have to play catch-up forever. (or until it comes out, whenever that might be...) But it shouldn't have to be long though...

    Thanks! How Can I send a support ticket ? I never did this. I understand that is dificult have interesting prizes when we have almost all tracks and costumes, almost aways are criation items. But exist five chances with the mythical trophy to gain new tracks and costumes. Besides the fact that my effort to reach the 1% should be rewarded.

    About the track I imagined this too. So I will wait that the good guys of the UBI launch this track again.
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  6. #6
    HeaverBeaver115's Avatar Member
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    Originally Posted by Gustavo-AS Go to original post
    Thanks! How Can I send a support ticket ? I never did this. I understand that is dificult have interesting prizes when we have almost all tracks and costumes, almost aways are criation items. But exist five chances with the mythical trophy to gain new tracks and costumes. Besides the fact that my effort to reach the 1% should be rewarded.
    Go to the support section of the Ubisoft website, then at the top right hand corner, go to the section with 3 horizontal lines, then click on Contact Support. And then you can go from there. OR you can send a Private Message to a Community Manager on the TF forums, or do both, even. I hope that helps in some way, but I've only used a Support Ticket once so again I hope that helps. When you do send the ticket, it could take a while though. And good luck though!

    And you would think with new Midnight Circuit events, that there would be new prizes in here. The only people who benefit here are those who still don't have the tracks, or outfit/s and missing paintjobs from when this event was out originally so they can get another shot on getting those prizes again, otherwise we would be getting filler prizes instead, like parts, gems, coins, Golden Tickets, etc, for those that have everything from the MC Event already, not that I mind but surely they can put in something new once in a while, we barely see anything new at all, but I assume they think of every player that hasn't got everything from the Event and they are giving them the chance to get some old prizes again. I would love a new Donkey Paintjob though... One can dream...

    Originally Posted by Gustavo-AS Go to original post
    About the track I imagined this too. So I will wait that the good guys of the UBI launch this track again.
    And hopefully, it won't be long... But, we'll see.
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  7. #7
    I still need 3 pieces to the Peaceful Plummel map.
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