1. #11
    I've disappeared too. When you play a track though I've still got a time for that track but no LB for any type of bike! This is unbelievable as I've been away on holiday & come back to this!!
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  2. #12
    Bonxy's Avatar Senior Member
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    Apr 2014
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    Hey riders,

    I've looked into why individual track leaderboards are not loading.

    There is a "Uncaught Exception" in the actual loading of the leaderboards from the servers. Nothing to do with the game.

    When you click a leaderboard in game, the leaderboard will try and load, then fail. It repeats this process over and over again (potentially 100's of times) until you click off that leaderboard.

    What I don't want to happen is people keep trying to load leaderboards and they get banned by the server as it might look like an attack (100s of failed request). Quite concearning.
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  3. #13
    RUS-Hubba-TFG's Avatar Junior Member
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    Sep 2016
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    Russia
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    Yes, my account iOS (RUS-Hubba_TFG) also had this problem. However, everything appeared after I passed the cave to Bandito. Now I'm in 400th place or something. But it does not load any top, except the cave, three bridges and a broken skull. Also, the problem with the number of players in the general top (only 90,000 instead of several tens of millions.) Disappeared are those who no longer play (Kartank, jimmymaignan, Timohthey, Oh_Price, etc.) I would like you to return them.
    With each update, the developers make the game worse and worse.
    STOP AND FIX THE GAME PLEASE!!!
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  4. #14
    Bonxy's Avatar Senior Member
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    You only need to look on my site to see how many broken leaderboards there are.

    http://trials.bonxy.net/tracks

    Three bridges on iOS should have roughly 12 million. Not 100,000.

    Let's hope they can role back the servers.
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  5. #15
    CaptainWeelie's Avatar Community Manager
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    Nov 2015
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    Hi riders, I know it must have been infuriating to see your times missing from the Leaderboards! There was an issue affecting the iOS Leaderboards last week.
    We’ve refreshed the leaderboards and fixed this problem, and you should be able to see the correct times now.

    Could you please confirm if you’re able to find your correct times and ranks now?
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  6. #16
    CaptainWeelie's Avatar Community Manager
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    Nov 2015
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    Hi riders, I know it must have been infuriating to see your times missing from the Leaderboards! There was an issue affecting the iOS Leaderboards last week.
    We’ve refreshed the leaderboards and fixed this problem, and you should be able to see the correct times now.

    Could you please confirm if you’re able to find your correct times and ranks now?
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  7. #17
    Originally Posted by CaptainWeelie Go to original post
    Hi riders, I know it must have been infuriating to see your times missing from the Leaderboards! There was an issue affecting the iOS Leaderboards last week.
    We’ve refreshed the leaderboards and fixed this problem, and you should be able to see the correct times now.

    Could you please confirm if you’re able to find your correct times and ranks now?
    Every track I've tried seems to be working for me. The refresh also took care of some stale track data (track wouldn't update on Bonxy no matter how many PBs I set).
    I noticed two tracks with strange numbers (the track time was correct but the in-game leaderboard was showing a slower time). I fixed one by setting a PB. I spent 3 hours trying to fix the other but failed...and this morning the LB magically updated to the correct time/rank.

    Global LB points still aren't moving when I set a normal PB (ok on Donkey LB). I guess the leaderboard refresh didn't include a points correction...I still haven't earned the 800k points to make up the deficit from the last MC but that day will come soon
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  8. #18
    H-Refr's Avatar Member
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    Feb 2016
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    Saint Petersburg, Russia
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    Originally Posted by CaptainWeelie Go to original post
    Could you please confirm if you’re able to find your correct times and ranks now?
    Everything seems to work fine right now, at least for me. Except for the new track Headhurt Bluff: leaderboards are working but no points for new records. Tried a couple of times with no luck. Got a platinum and now it seems I miss my 800k+ point. For some reason it always happens with new tracks. Could you fix it and restore our missing points?
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