Refund for in-game Store Purchases? | Forums

[FUA-Headshot]

Hey Guys,

How can I go about requesting a refund of in-game credits? I paid to unlock the Division outfit... before I realized we get it for free if we already own the division
So I blew a bunch of creds on something I already had. Has anyone applied for a refund? if yes... mind sharing how? I can't seem to find any way.

Thanks,
FUA-Headshot

[Cothes]

Hey Guys,

How can I go about requesting a refund of in-game credits? I paid to unlock the Division outfit... before I realized we get it for free if we already own the division
So I blew a bunch of creds on something I already had. Has anyone applied for a refund? if yes... mind sharing how? I can't seem to find any way.

Thanks,
FUA-Headshot

Hey, Bummer..
Contact Microsoft or Sony on That Kind of Refund.
Ubisoft Would be Who You Talk to If An Item Didn't Show Up In-Game.

[FUA-Headshot]

Thank man, but I purchased it on PC... I bought the in-game currency... through the game.... I purchased the game through Uplay. SOO.... I think talking to ubi is the way to go...

[NLxAROSA]

Just contact support (file a ticket) and tell them what happened.

[Ubi-Iudex]

Our support team is absolutely who you want to get in touch with for a situation like this. They can be contacted HERE.