Unlocked Uplay Items Not Showing Up In Game | Forums

[SullyCourage]

Once you submit a support ticket, go back to that page and choose "Continue with live chat" That will bring your case up to a live support tech. Include some screenshots and see what ideas they have for a fix. If anyone finds a fix PLEASE reply here.

[dcd823]

Once you submit a support ticket, go back to that page and choose "Continue with live chat" That will bring your case up to a live support tech. Include some screenshots and see what ideas they have for a fix. If anyone finds a fix PLEASE reply here.

I did precisely that, and haven't heard from them in a few days. I don't think Ubisoft knows what's going on with this.

Also I tried launching offline, and none of the locked equipment showed up.

[ICEMAN5x5.]

OK guys just tried and claimed reward via the in game overlay and all my other rewards unlocked, looks like an issue with the Uplay launcher so best to claim these in game if you can.

UBI support can you look at this please as having to claim an extra reward in game is not very good if the Uplay launcher is at fault.

[Jujoe.]

http://forums.ubi.com/showthread.php...dlands)/page3?

Got the same result. All unlocked items were gone.
But seems re-creating 1.save is the key. In my case, I successfully got all rewards by the following steps.

NOTE: You will lose all customized key bindings since those configuration data is in 1.save file. So you need to re-configure key bindings again.

1) Launch Uplay in online mode.
2) Deactivate cloud save synchronization if enabled (Un-check "Enable Could Save Synchronization for supported games" in General settings)
3) Go to "<Uplay-folder>\savegames\<user-id>", and backup "1771" folder, then rename "1771" to "grwbackup".
For example. if you installed Uplay client into C:\Program Files (x86), it is "C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<user-id>". Go to there, and copy "1771" folder to somewhere for your safety, then rename it.

4) Launch GRW, then check "unlocked xxx" message on the screen
If you can see "REWARD EARNED!" notification messages by Uplay, you successfully unlocked rewards.


5) Exit the game
You can find new "1771" folder in "<Uplay-folder>\savegames\<user-id>", so now you have "1771" and "grwbackup" folders.

6) Copy "1.save" and "1.save.upload" files in "1771" folder to "grwbackup" folder, then replace those files
7) Delete "1771" folder
8) Rename "grwbackup" folder to "1771"
Now you have new "1.save" and "1.save.upload" files created in step 4, and also the original save data files(2.save and etc.) in "1771" folder.

9) Launch GRW again, then check unlocked items in loadout and appearance


10) Exit the game. Enable cloud sync again if need
If Uplay/the game asks you, use LOCAL save files instead of CLOUD save files

this works thanks to magnisport1200s

[EvilTwinTepe]

I did precisely that, and haven't heard from them in a few days. I don't think Ubisoft knows what's going on with this.

Also I tried launching offline, and none of the locked equipment showed up.

This worked for me. I went in game and got the free XP boost, and viola, all my Division stuff showed up. TY! Also cross posted this to a couple of other threads.