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  1. #21
    Originally Posted by UbiInsulin Go to original post
    Hi guys! Here is our FAQ on this particular error code. If you're seeing this error on a very consistent basis, you may wish to try the troubleshooting steps here to see if they help.

    What modes do you get this error message on? What is the activity level when you see this error message? Thank you!
    I opened up all of my ports on the router and my NAT type has changed to open, but I'm still getting this error message on all game modes. Cannot find a game after about 2 hours of searching it just comes up with "Error Code: 0002001512" then removes me from matchmaking...
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  2. #22
    Ive been having the same issues recently. I live in Sydney australia and I can't seem to get a game. It would time out giving me "error code: 0002001512. Even though its with "high activity" I tried to play this morning about 10:30 but it would always time out with error! I tried dominion 3 times and elimination twice with no luck. That's 20mins wasted. So I gave up and manage to squeeze in 1 duel. So Im guessing no Australians or people from surrounding countries are playing at that time?? Or your networks are full of bugs!?!?
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  3. #23
    Originally Posted by jeppy83 Go to original post
    Ive been having the same issues recently. I live in Sydney australia and I can't seem to get a game. It would time out giving me "error code: 0002001512. Even though its with "high activity" I tried to play this morning about 10:30 but it would always time out with error! I tried dominion 3 times and elimination twice with no luck. That's 20mins wasted. So I gave up and manage to squeeze in 1 duel. So Im guessing no Australians or people from surrounding countries are playing at that time?? Or your networks are full of bugs!?!?
    Mate i don't even bother trying 4v4 at that hour, just a waste of your time. Don't know whether matchmaking is just broke or player numbers are just generally low at that time, I'm guessing the latter. I will only try duel/brawl or AI matches during off peak hours.
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  4. #24
    Peatzz's Avatar Junior Member
    Join Date
    Mar 2017
    Posts
    16

    Please listen and don't lie Ubisoft

    Also got this problem since patch 1.04. BEFORE PATCH 1.04. EVERYTHING WORKED PERFECTLY EVEN WITH ORANGE NAT


    What I've done already:
    - Port Forwarded
    - Refreshed the Host data
    - Deinstalled Easy Anti Cheat and Verified Files
    - Deleted Cache in Easy Anti Cheat Files
    - Deinstalled the game and reinstalled it ( 4 times )
    - Deaktivated Firewall
    - Checked Anti Virus Programm
    - Sent a ticket to Ubisoft ( No reply since 1 and a half week now)
    - Checked Router
    - Checked if Beta Files were still on PC
    - Nat is green btw
    - Updated Router Software
    - Deaktivated Programms with msconfig

    Everything without any Success
    Apparently 100% of the Hosts in every Gamemode is leaving before I manage to join a lobby

    #FIXYOURGAME
     1 people found this helpful
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  5. #25

    Pleas

    I've never played 4v4, playing only boot.fix ever? I have green NAT ..0002001512 .... Help! Please...
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  6. #26
    LMAO!!! Not even one reply from Ubisoft on this issue after their copy and paste answer... Clearly they can't fix the issue so they just ignore the **** out of us instead of just admitting that they don't know what's wrong and then telling us they are trying to at least fix it! What a waste of money on a game I can't even play other modes besides 1v1. Utter bull!!!
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  7. #27
    The Russian support service has been in contact with me for the third day. Yes, slowly, because by mail, but the work is visible. When we come to something final, I'll write here
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  8. #28
    Originally Posted by Bill_Eldoy Go to original post
    The Russian support service has been in contact with me for the third day. Yes, slowly, because by mail, but the work is visible. When we come to something final, I'll write here
    Support stopped responding to my ticket weeks ago.. it has been stuck in "in processing" for weeks..
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  9. #29
    I hope that this will not happen this time. Communication seems quite adequate, so let's see what happens
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  10. #30
    SlashingElbow's Avatar Banned
    Join Date
    Feb 2017
    Posts
    379
    Here is the answer i got after 2 weeks with no answer from support with 6 tickets about connection issues. Thats just an insult to us all. Thanks ubisoft wow
    CarinaN @ Ubisoft Support
    Wed, 12 Apr 2017 16:12 UTC+1


    Hello Warrior,

    Thank you for contacting Ubisoft Customer Support regarding your missing Faction Reward in For Honor, my name is Carina and I'll be helping you with your case today. I apologise for the delay in responding to your case and for any inconvenience caused.

    Following the global Ubisoft outage on March 28th, a large majority of player didn’t get their rewards at the end of the Faction War’s round. This issue impacted as well our capacity to identify those who have been impacted. We apologise for the inconvenience that this error have caused.

    As a result, the For Honor team had an exclusive event order last weekend.
    • Start: Saturday, April 1st, 2017 8:00AM EST / 12:00PM UTC.
    • End: Thursday, April 4th, 2017 11:00PM EST / April 5th, 2017 3:00AM UTC.
    • Type: Call To Dominion.
    • Reward: 3 crates

    We hope that you participated in this event and again apologise for this issue, thank you for your understanding in this matter.

    If there is anything else that I can help you please do not hesitate to get back in touch.

    Kind regards,
    Carina

    Ubisoft Customer Support
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