Got scammed out of the "Luger" pistol because I bought the pack BEFORE it was added? | Forums

[commanderpaul66]

First of all I'd like to ask why I can't log into the forums using my PSN account?
The account the issue occured on is NOT this account, I only use this to access the forum.

So I went ahead and bought the "Veteran" pack right after it was made available. I'm a huge fan of WW2 weaponry and I needed something to accompany my Sterling SMG.
I thought the pack was horribly overpriced but I still got it since money isn't an issue. I recorded some footage for a youtube video and after I was done I showed the Veteran pack to my little brother and to my surprise the Luger P08 pistol was added to the pack AFTER I bought it. It shows "Owned" on all items except for that one, the one I want most...

Anyone know a solution to this? How can I still get access to that pistol?

Proof:
http://imgur.com/a/B8HOn

PSN ID can be seen on the picture.

[UbiKeeba]

You log into the forums with your Uplay account.

That being said, you may want to contact our support team regarding this issue. Please include all of the information you've included here.

[commanderpaul66]

Thank you I will!

[NPC-A]

Like you, I have the same problem, so far it has not been solved.
Have you solved your problem?