Gold edition updates | Forums

[Killimanjaro007]

I've had the gold edition for over a month now and have heard nothing from Ubisoft. What's going on? Are you there Ubisoft? Any updates on what you're doing to help your community? We paid a lot of money for your have and now you disappear and leave us in the dark.

[niall11111]

I just raised a support ticket and they sorted it in less than a week. Added something like 1500 steel and a couple of scavenger packs as an apology as well. Doesn't really make up for all the c***, but if you haven't tried raising a support ticket yet then it might be worth a go.

[FredEx919]

I've had the gold edition for over a month now and have heard nothing from Ubisoft. What's going on? Are you there Ubisoft? Any updates on what you're doing to help your community? We paid a lot of money for your have and now you disappear and leave us in the dark.

You'll want to reach out to support. They can get you anything that you notice missing. If you sent an email message to them it may be worth it to update the case. You can get them at http://support.ubi.com

[A1kanaro]

I've raised a ticket to the support about missing smoke execution effect that was supposed to be in gold edition and they literraly told me to **** off coz they wont give me anything for that. So i think its time to sue ubisoft.

[Yarzahn]

I've raised a ticket to the support about missing smoke execution effect that was supposed to be in gold edition and they literraly told me to **** off coz they wont give me anything for that. So i think its time to sue ubisoft.

Wasn't it changed to the sunbeam effect?

[Killimanjaro007]

The thing is, I don't feel like we should have to raise a support ticket. They had said they were looking into it. It's a problem with almost everybody's gold edition. Honestly the worst part is just Ubisoft leaving the players out to dry. And supposedly for the smoke effect, they had changed it, but retailers didn't update the pre-order information.

[teksuo1]

The thing is, I don't feel like we should have to raise a support ticket. They had said they were looking into it. It's a problem with almost everybody's gold edition. Honestly the worst part is just Ubisoft leaving the players out to dry. And supposedly for the smoke effect, they had changed it, but retailers didn't update the pre-order information.

this ; if the steel/crates are supposed to be compensation for the missing smoke effect ; just give them to anyone with a gold edition... shady.

[A1kanaro]

Wasn't it changed to the sunbeam effect?

I think sunbeam was from the start part of the DELUXE edition and smoke effect part of the gold edition. All gold edition images about gold edition content released by Ubi had smoke effect and deluxe had sunbeam effect.

[Mr.Riot]

What is this update you guys are talking about?

[ParadigmFringe]

"i think"

if you're talking about suing ubi, you better KNOW your ****.

just FYI, the contents of the advertisements had the "subject to change" fine print, so you're not suing anyone, big boy.