I want my money back | Forums

[Sohanic22]

I have not been able to play more than two complete games in a row in two weeks. I am constantly getting disconnected with major difficulty even connecting to a game. My NAT is green and I do not get kicked playing other games. Fix your **** or give me my money back.

[Dijon707ubi]

I have not been able to play more than two complete games in a row in two weeks. I am constantly getting disconnected with major difficulty even connecting to a game. My NAT is green and I do not get kicked playing other games. Fix your **** or give me my money back.

I've connected to 4 different matches today just to be disconnected from all 4. My Nat type is open I pay for high speed internet I also don't get disconnected from any other game just for honor which sucks becsuse I was a big fan and now I am becoming one of it's biggest haters probably won't ever tell any of the people I know to buy it until the issues are fixed

[AKDagriZ]

could it be graphic issue ?

you should send a ticket with your pc spec and stuff.That might help em more than anything

[Prior_Heahmund]

Video games is the only industry where they can misrepresent their product, and get away with it clean.

[Bob__Gnarly]

Refunds should've been handed out despite game time logged in my opinion.

There's only been a couple games I remember that got progressively more broken as time went on, this is right up there.

[Sohanic22]

I'm on XBONE.

[Sohanic22]

Not a graphics issue, I am on XboxOne

[the_bull300]

Thank you for contacting Ubisoft Customer Support, Sorry for the delay in response to your issue.

My name is C and I will be assisting with your issue today.

I am sorry to hear that you are not enjoying our game.

As you have not purchased the game from our store we are unable to refund your purchase.

If you would like a purchase you have to go your point of purchase, and ask them for a refund.

I understand that this situation is not ideal, bouncing from one company to another. However, it is not in our power to refund a purchase that has not been made from our end.

I am able to go through network troubleshooting with yourself if you so require, which may help your connection issues.

If you require any further assistance or have any more issues, don't hesitate to contact me again. I will try my best to resolve any issue that I can.

Kind regards,

C
Ubisoft Customer Support