I know I'm not the only person to experience this problem, but I'm yet to see a response regarding a fix: Most of my paint schemes for characters over reputation 1 have re-locked themselves with no possible way to unlock them as they're "level 0, reputation 0" options.
The only two potential fixes I heard of were clearing all the customisation appearances for the hero, or verifying the game files. I've done both, now, to no avail.
Any word on if this will ever get fixed?