🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Can't collect the ISAC Assigment this week. Even going to the stash behind the stairs

    For some reason I can't collect the ISAC assignment.

    If I go to my Clothes Set it doesn't appear.

    On the map says it's done and all the text is bugged out as it was during the Ascher completed mission.

    If I go to the cabinet it doesn't appear the selection to open it.

    Could it be because I wasn't unavailable to do all the missions before?

    Plus why do I have 2 Swat Sets, that are totally equal on my Clothing set?
    Share this post

  2. #2
    gt2k's Avatar Senior Member
    Join Date
    Mar 2016
    Posts
    5,445
    It should be in a locker close to where the old rewards vendor used to be. Don't look at your map and be in the Base of Operations and not the terminal.
    Share this post

  3. #3
    Originally Posted by BlackPhoenix_JP Go to original post
    For some reason I can't collect the ISAC assignment.

    If I go to my Clothes Set it doesn't appear.

    On the map says it's done and all the text is bugged out as it was during the Ascher completed mission.

    If I go to the cabinet it doesn't appear the selection to open it.

    Could it be because I wasn't unavailable to do all the missions before?

    Plus why do I have 2 Swat Sets, that are totally equal on my Clothing set?
    I am afraid I can offer nothing beyond the obvious, such as is your stash full, and if it is would that mean you couldn't collect the items?

    Again, I know it's probably a stupid question, and I don't mean to insult your intelligence, but did you definitely go to the right place, back by where the Special Rewards Vendor used to be, and open the locker?

    Could there have been an issue with your game save?

    If you did go to the correct place and it isn't available to re-run then is a ticket to the developers appropriate?
    Share this post

  4. #4
    Originally Posted by RhinoCharging Go to original post
    I am afraid I can offer nothing beyond the obvious, such as is your stash full, and if it is would that mean you couldn't collect the items?

    Again, I know it's probably a stupid question, and I don't mean to insult your intelligence, but did you definitely go to the right place, back by where the Special Rewards Vendor used to be, and open the locker?

    Could there have been an issue with your game save?

    If you did go to the correct place and it isn't available to re-run then is a ticket to the developers appropriate?
    No it's not stupid, is a valid question.

    But I have no items in my backpack, just the ones equipped. so zero of 68 spots available. Plus this are vanity items, no normal items, so the 68 spots in my backpack doesn't apply.

    Some screenshots from what I spoke:

    http://imgur.com/a/nc2mM
    [EDIT] Looks like it is some issue already known about the Dev team, going from my talk with the UbiSupport:

    GaryW (17/03/2017, 20:45:49): Thank you for contacting Ubisoft Live Support. Please give me a moment to read your question, and I'll be with you shortly.
    Me (17/03/2017, 20:45:54): ok
    GaryW (17/03/2017, 20:48:17): Hi there, I'm just looking into the attachments provided
    Me (17/03/2017, 20:48:41): yes, in one of them you can see that the mission is said as completed.
    Me (17/03/2017, 20:49:29): yet in the list of clothing group it doesn't appear a ISAC Simon group, I have 2 swat sets that are equal
    Me (17/03/2017, 20:50:01): and in the place were you pick them up in a normal way it doesn't have the action button to proceed with it
    GaryW (17/03/2017, 20:51:13): Okay thank you. This is a known issue that's currently being looked into by the dev team. I can forward your images on to the team, though. This should help them investigate this further.
    Me (17/03/2017, 20:51:34): ok, no problem at all.
    GaryW (17/03/2017, 20:52:09): Any updates on the issue will be relayed via email or if there is a fix implemented in an upcoming update it'll be in the patch notes!
    Me (17/03/2017, 20:52:35): ok, thank you for your information regarding this issue.
    GaryW (17/03/2017, 20:52:44): Anything else I can help with?
    Me (17/03/2017, 20:53:13): no, it was just that, thank you for everything and have a nice rest of workday, or night, depending your time zone.
    GaryW (17/03/2017, 20:54:02): Thank you! Have a lovely evening!
    Share this post