Support often takes over a week to respond to anything. They are flooded with complaints about their "triple A" game..Originally Posted by Carl632 Go to original post
Hi all! Support has a ton of tickets and they're trying to process them all as quickly as they can. If you haven't heard back within 48 hours, I'd suggest going to live-support as you will most likely get a faster response there. If it's been several days with no response, please PM me your ticket # and I will look into it.
Yeah,well when ever I try to open a live chat the button is grayed outOriginally Posted by Crims0n_Sky Go to original post
Here is my case number 04558255...nobody responded to me for a week nowOriginally Posted by UbiNoty Go to original post
So you think that my problem is that i bought the game at G2A?Originally Posted by Marcrele Go to original post
it might be. Wouldn't be the first time. Buying there is a hit or miss, I wouldn't recommend it. Rumours claim they buy russian keys from unknown sources..Originally Posted by Ry-Zen Go to original post
you can try contacting their "support".