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  1. #11
    One year later... again... Club Rewards missing in my game.

    Testing unit - Cannon gun - Tattoo pack.

    Ubisoft??
     2 people found this helpful
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  2. #12
    Ubi-CJ's Avatar Community Manager
    Join Date
    Mar 2017
    Posts
    664
    Hey there,

    Have you been in touch with our support team at all about this issue?
    If not, I would advise you to do so.

    /CJ
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  3. #13
    I did.
    Ticket 07322776
     1 people found this helpful
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  4. #14
    AGAIN

    January 2021

    Rewards missing.

    Testing unit - Cannon gun - Tattoo pack
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  5. #15
    AGAIN

    Febrary 2021

    Like a neverending story... Rewards are missing, can you fix that in my account please.

    Testing unit mission - Cannon gun - Tattoo pack
    https://prnt.sc/zn07fs

    User: XavierFarCry
    Mail: jhgonzalez_79@hotmail.com
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  6. #16
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thanks for getting back in contact and apologies for the delay responding to this query. As you are querying a rather old support case can I ask if you attempted the steps provided in your original support case as there was no response to this ticket after these troubleshooting steps were provided. If you did not receive these, you should be able to review this information by going to the "My Cases" section of our support site and looking up the case number you have provided. Please note, if you are still experiencing this issue after completing these steps you can always update your query directly and our team will be able to look into this further for you.
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