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  1. #1
    resynch1959's Avatar Banned
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    Forum Ban for Responding too much

    I posted in Off-topic, sent a trouble ticket to Ubisoft, but have heard nothing back other than Ubisoft technical support doesn't handle forum issues.

    The ban was under my main account, Force58, and said I had posted more than 5 times in 10 minutes. I received no notification other than the ban notice. Could someone address this, one of the devs or mods??? I could continue to use my alt, but having to input the image verification for every single post reply is getting real old. I would think by now you all would know I'm not a bot and I'm not a spammer.
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  2. #2
    This is in the wrong forum location, but regardless, just confirming it's an issue. Here's what I posted in the other thread.

    Same thing happened to me. It says that you'll be locked out temporarily if you post too much. The problem is, that isn't the case, at all. It actually permanently bans your account and completely deleted ALL of your content (threads, posts, etc...).

    You can get unbanned, but they permanently impose on you an image verification for every post you make after the fact. It's super annoying and a terrible system. The Ubisoft guy who unbanned me said that based on my previous content, he saw no reason that I should have been banned content-wise and that I was caught in an automated ban system.

    For some reason, there seems to be a bug after an automatic ban with it that sometimes your account gets flagged for shadowban. There's a lot of side-effects that are super buggy. Shadowbans are where only YOU see your content, and no one else does. Twice I've had to have them un-shadowban my account ever since the initial automatic ban.
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  3. #3
    gt2k's Avatar Senior Member
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    Originally Posted by resynch1959 Go to original post
    I posted in Off-topic, sent a trouble ticket to Ubisoft, but have heard nothing back other than Ubisoft technical support doesn't handle forum issues.

    The ban was under my main account, Force58, and said I had posted more than 5 times in 10 minutes. I received no notification other than the ban notice. Could someone address this, one of the devs or mods??? I could continue to use my alt, but having to input the image verification for every single post reply is getting real old. I would think by now you all would know I'm not a bot and I'm not a spammer.
    Yeah they don't care. This happened to me and they didn't care one bit.
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  4. #4
    Mad-Cap's Avatar Senior Member
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    PM Mattshotcha... it's likely just the software being a jerk.

    I was banned for a bit for spamming messages as well. He got me sorted out in a jiffy.
     1 people found this helpful
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  5. #5
    This happened to me as well on my old account. The forum was acting shady and I didn't think a post was going through so I spammed the reply button a couple of times and it banned me. I didn't mean to post 5 times, I was trying to get the site to do something besides freeze up.
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  6. #6
    resynch1959's Avatar Banned
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    Thanks for all the suggestions. Glad to see I'm not the only one with the problem. It sucks as I want my old account back. I PM'd Matt so we'll see what happens. He's the 3rd mod I've PM'd so maybe they're tired of hearing from me. I've also posted in off-topic as well. A lot of agent types have responded, but no mods/devs. Sigh.
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  7. #7
    Originally Posted by resynch1959 Go to original post
    I posted in Off-topic, sent a trouble ticket to Ubisoft, but have heard nothing back other than Ubisoft technical support doesn't handle forum issues.

    The ban was under my main account, Force58, and said I had posted more than 5 times in 10 minutes. I received no notification other than the ban notice. Could someone address this, one of the devs or mods??? I could continue to use my alt, but having to input the image verification for every single post reply is getting real old. I would think by now you all would know I'm not a bot and I'm not a spammer.
    This happened to me as well. I started a live chat with Ubisoft Technical Support, and some how they were able to resolve this for me. Here is a link with instructions:
    https://support.ubi.com/en-US/Faqs/0...ng-a-Live-Chat

    You can also access chat from here:
    https://support.ubi.com/en-Us/Cases/Channel
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  8. #8
    willyvic's Avatar Moderator
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    Force58 not banned as I type this....try logging in on that account.
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  9. #9
    NLxAROSA's Avatar Senior Member
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    Happened to me too. I contacted support and they were quite happy to unban me. Did take a while though.

    Oh and don't expect any response from messages to mods, I think they either don't get them or don't bother to read them.
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  10. #10
    Force58's Avatar Senior Member
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    Originally Posted by willyvic Go to original post
    Force58 not banned as I type this....try logging in on that account.
    Hi Willy. Matt got my PM and fixed it prior to you checking. Thanks for the assist. Glad to be back to force58!!!!
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