I lost my game's archive three times.each of them spent me at least 10 hours!!!!!! | Forums

[RAZA_YWX]

Can you guys tell me what should i do?Or give me some suggestions?

At the first time,some thing wrong with the cloud sync。my game's save file disappeared and when i tried to stat a new game,play some hours then close it ,the game showed i have start a new game again! whatever i open or close the cloud sync.But at last i found a method to void it.
http://tieba.baidu.com/photo/p?kw=%E...ag=u1240842335

Second time my computer suddenly turned off,the game archive lost again.

The third time ,the game suddenly crashed,and when i start the game again,it shows me the game archive is disappear.

WHAT THE **** ?!!!

And UBI agent. is always so busy.i wait more than one hour but can't get a chance to talk with one of them.At this time i suddenly recalled the EA agent
this is the worest game i have ever met..
Iis a steam gift so i can't get refund .
WHAT A PITY !

[Ubi-Rufus]

Hi there!

I am sorry to hear that you are having the issue with your save games. To help us investigate this issue, could you provide us with a copy of the affected save file?

The easiest way to provide us with them would be through a support ticket, which you can create on our support site here.

The default location of these saves for both Steam and Uplay are as follows:

Uplay PC:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<account_id> \1771

Steam PC:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<account_id> \3559

If you are unable to attach a file because it is too big to attach, please compress the file into a .zip folder using a program such as Winzip which is free.

Once it's uploaded, could you let me know your ticket number and I'll make sure to pass it on.

[RAZA_YWX]

Hi there!

I am sorry to hear that you are having the issue with your save games. To help us investigate this issue, could you provide us with a copy of the affected save file?

The easiest way to provide us with them would be through a support ticket, which you can create on our support site here.

The default location of these saves for both Steam and Uplay are as follows:

Uplay PC:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<account_id> \1771

Steam PC:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<account_id> \3559

If you are unable to attach a file because it is too big to attach, please compress the file into a .zip folder using a program such as Winzip which is free.

Once it's uploaded, could you let me know your ticket number and I'll make sure to pass it on.

but I have already create new progress,will the new one cover the old one?