This is insane how incompetent ubisoft is! | Forums

[Vilerin]

Please Ubisoft stop ignoring my 2 tickets, it has been over a week already.

[Alchemist..]

Ye im also get warned for "afk farming" and ubi play dead. Ticket opened also send message to forum mods and no respond. I never even try afk farming and nobody try to explain for what is this warning? 95% of my activity is 2v2 rest of it is occasionally elimination v PLAYERS and dominion orders v PLAYERS. I still asking for what is this warning? Thre is 100% no evidence for afk farming. If i was afk in 2v2 bc postman knocked to my dors or i need pick up the phone and thats the reason its still not farming and for that should be different procedure bc its meaningless behaviour (opponent just have free kill and aftr some time anyway im timeout kicked and dont have any exp/gold for this) if there is report for god sake somebody need check this not give a warn straight away without evidence.

[Vilerin]

2 Days no response for Warning: AFK Farming ticket
9 Days no response on In Game Item shop issue.

Does the support still exists?

[NightBlade87]

This is the kind of dude that chicks stay away from.

[Vilerin]

This is the kind of dude that chicks stay away from.

Chicks are for boys.
I am a Man and I have beautiful Woman.

Not this time kiddo, not this time...

FOR UBI:
3 and 10 days, no response.
+ I Have found 1 glitch on forum (spacebar not working after few "steps") and 1 on support (regarding "" in title), even this is not done properly... Basic tests should be able to find it...

[Vilerin]

Tickets closed by me - can't wait 2 weeks for response.
Game removed with uplay from PC.

You had your chance Ubi and you have wasted it (not talking only about myself, all my friends left long ago, population is dropping, and this game is known only as a broken product in gaming community).

Considering how I have received my warning for AFK Farming I will not be surprised to get banned while not having this game on my pc.

Best regards to Ubisoft, the creator of "preorder our early access".

PS: 40GB new free space on SSD, what should I install now to play and not get disappointed?

[UbiNoty]

Hi Vilerin - I'm sorry for the rough experience you had with support. With the recent GRW release and other promotional events, support has had a huge influx of tickets and while they do try to process them as quickly as possible, we also want to handle all tickets with as much care and consideration as possible - this means that sometimes response times can be a bit slow, and so I apologize that your ticket was not handled in a more timely manner.

As for the warning - it's a result of our AFK detection system in combination with the amount of times you were reported by other players. We try to ensure that it is as accurate as possible, but it is always possible that false-positives will occur which is why our appeal process exists.

If you like, you can reopen your appeal ticket and PM me your ticket # and I will look into it and try to see why it was held up for so long. (You can also PM me your steel ticket # as well)

[Vilerin]

Hi Vilerin - I'm sorry for the rough experience you had with support. With the recent GRW release and other promotional events, support has had a huge influx of tickets and while they do try to process them as quickly as possible, we also want to handle all tickets with as much care and consideration as possible - this means that sometimes response times can be a bit slow, and so I apologize that your ticket was not handled in a more timely manner.

As for the warning - it's a result of our AFK detection system in combination with the amount of times you were reported by other players. We try to ensure that it is as accurate as possible, but it is always possible that false-positives will occur which is why our appeal process exists.

If you like, you can reopen your appeal ticket and PM me your ticket # and I will look into it and try to see why it was held up for so long. (You can also PM me your steel ticket # as well)

Thanks for response.

Already "not interested". Lost interest in dragging this any longer. Ban now wouldn't hurt me much.

EDIT: I will stick to reading forum during loadings and MM search that is longest I saw in any games past few years.

[Valtaya]

Hi Vilerin - I'm sorry for the rough experience you had with support. With the recent GRW release and other promotional events, support has had a huge influx of tickets and while they do try to process them as quickly as possible, we also want to handle all tickets with as much care and consideration as possible - this means that sometimes response times can be a bit slow, and so I apologize that your ticket was not handled in a more timely manner.

As for the warning - it's a result of our AFK detection system in combination with the amount of times you were reported by other players. We try to ensure that it is as accurate as possible, but it is always possible that false-positives will occur which is why our appeal process exists.

If you like, you can reopen your appeal ticket and PM me your ticket # and I will look into it and try to see why it was held up for so long. (You can also PM me your steel ticket # as well)

and that is why one implement a "kick" button and two other players have to vote "yes" so the fourth is out of the match
because "afk detection systems" and "report statistics" will never be accurate and the hate and regress and false accusations they create is much worse then the occasional "3 friends who kick someone they dislike"
whatever, your game, your decision, your demise