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  1. #1

    Massively long load times

    What is with the crazily long load times?

    Also if I click on a menu it takes ages to load

    Any way to fix this ?
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  2. #2
    UbiSoftServe's Avatar Ubisoft Support Staff
    Join Date
    Dec 2016
    Posts
    269
    You can try these troubleshooting steps, specifically background programs and anything else that will ease the processing load.
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  3. #3
    Hey! I had this problen too, i defragmented my HDD.
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  4. #4
    the solution is get a new processor or wait for ubisoft to roll out a patch to fix it. those are the only options currently sorry.
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  5. #5
    Druout1944's Avatar Member
    Join Date
    Mar 2015
    Location
    USA
    Posts
    57
    That is all useless BS that does nothing to address the issue at hand; this problem occurs on all systems I have used; HDD/SSD/PCIE SSD/M2, W10/7, fresh windows install, brand new drives; Haswell/Bloomfield/Ivy Bridge/Skylake/Haswell-E. DSL/Satellite/Fiber.
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  6. #6
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey Druout1944, do you only get long waiting times online or offline as well?
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  7. #7
    I only get this when I am online. Offline mode works perfectly. Bought this to play with my cousin, and so far it has been very disappointing.
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  8. #8
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Thanks for that information MoistPringle! Please try these steps and see if they help with this issue. If they do not help, please create a ticket with your MSINFO/DXDIAG and a screenshot of your forwarded ports.
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