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  1. #1

    Help!Help!Help!My game linked to an wrong Uplay account.

    Dear Ubisoft Customer Service,

    Hello. I felt that Tom Clancy's Ghost Recon Wildlands - Gold Edition was pretty good after trying it via my friend's account, and purchased a Steam gift for my own Steam account to activate it for my Uplay account. Unfortunately, I forgot to quit my friend's Uplay account and the key from my Steam account was linked to his instead. This means that there are two copies of Tom Clancy's Ghost Recon Wildlands - Gold Editionactivated on the same account, and you will be able to check the record.

    Personally, I do love this game very much. Could you please help me out of this trouble so that my key can be correctly attached to my own Uplay account?

    Thank you very much.

    Yours faithfully,
    A player of Tom Clancy's Ghost Recon Wildlands
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  2. #2
    Ubi-Rufus's Avatar Ubisoft Support Staff
    Join Date
    Apr 2016
    Posts
    995
    Please create a support ticket on our support website for this.

    support.ubi.com

    You might be asked to provide your proof of purchase from Steam and the Email of your friends account. It would speed up the process to provide these in your initial message.
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