Logging in and redeeming redemption code. | Forums

[deathmonk1992]

Hey guys. Is anyone else having the same problem?
I am trying to login with my correct email and password to try and redeem the code for Ghost Recon Wildlands I have received by email and every time I try to login it says I haven't logged in and keeps saying the word login in the top right corner instead of like my username or account details, etc.
Can anyone help me?

[Ubi-Talos]

Hello deathmonk1992,

Sorry to hear that you are having issues with accessing the website, would you be able to confirm what Browser you are using to access the site?

[deathmonk1992]

Hello deathmonk1992,

Sorry to hear that you are having issues with accessing the website, would you be able to confirm what Browser you are using to access the site?

Google Chrome

[Ubi-Talos]

Would you be able to try accessing the site in Incognito mode, the link below will guide you through this.
support.google.com/chrome/answer/95464

Have you tried accessing the site on an alternative browser such as FireFox or Microsoft Edge?

[deathmonk1992]

Would you be able to try accessing the site in Incognito mode, the link below will guide you through this.
support.google.com/chrome/answer/95464

Have you tried accessing the site on an alternative browser such as FireFox or Microsoft Edge?

Thanks ive sorted it on Internet Explorer.