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  1. #1

    CD Key or Activation Code not valid

    I pre-ordered online and just got my CDKey.
    I tried to paste the code in the Product Activation but it refused to accept the code citing the code is not valid.
    However I could enter the 3 DLC codes without any issue.

    Is it due to the game not yet released and as a result I couldn't activate the code?

    Do you have the same issue as mine?
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  2. #2
    The game is released, maybe just not in your time zone yet, it's 1:30am for me and i can open the game.

    You're issue with the cd key is not related to "release" anyway. All of my preorders have been activated pre release with no issues.
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  3. #3
    Ubi-Talos's Avatar Ubisoft Support Staff EMEA
    Join Date
    Mar 2015
    Posts
    426
    Hello alanwwm,

    With this issue with the activation key please contact the support team or on Facebook to investigate this issue further.
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