No refund for a broken game. | Forums

[Reign]

To be honest you're best off leaving and requeing anyways, even if 1 person leaves it takes forever to find someone to fill the slot. I've honestly don't think I've ever seen a slot filled in between matches.

I've seen it filled a handful of times but I usually just hit Ready and vape/take a few drinks of my beer before being kicked out. Which is a shame because usually I re-que when it was a good match and am looking forward to another. And I mean both sides playing well because lopsided games are less fun.

[Anubis9]

Is it possible to ask for a refund if bought from the Microsoft store?

Yes, just tell them if they refse you want it in an email why you cant have a refund.

As trading standards will step in as the game is not fit for purpose

[Drekle]

Also, in case you were wondering; The reason they removed the "active players" count is so they can write "high activity" when its not actually true. Some gamemodes are completely dead, only weeks after release.

You can still get player count on PC via steams community hub. There's currently 14k players on. Seems like its approaching 10% of the amount 2 weeks ago.

[Juuzaam]

I think i readed somewhere that the players are splitted almost 50/50 between uplay and steam. Steamcharts shows an obvious drop, release had ~45k players and this number was stable for the first weekend too, the next days and this weekend the peak was around 20k players. We can assume we lost more than 50% of the playerbase already. The bad feedback from the playerbase on metacritic or the steamstore are telling us why.

[Kelemdros]

The only problem i have is that there is apparently 0 people at my skill level, it always searches for "all skill levels" so i either end up going against new people or rep 10+ people.

This, always, although i think is just **** matchmaking

[Juuzaam]

Exactly. It is an obvious drop that every game has after release. Every single one. That's no sign of concern. Except you and all others make it one. It's as easy to find games at every time of the day as it was on the first weekend, when you are not living in greenland.

So take your doomsday prophecies and come back when you actually have something to back them up.

The signs of concern are the huge amounts of "problems", the time ubi takes to patch something and the bad reviews about the same things people already complained about in the beta.
Only 53% of the reviews are posisitv on Steam and only a decent score of 6,1/10 on meta.
Despite the fact that the game got this brilliant mechanics, the fighting is extrem great, the graphics are on top. A lot of us can spent whole days just playing this game...but still we got this horrible reviews about the same things: Matchmaking, Balance, Gear, P2P.
There is no Matchmaking at all that makes any kind of sence. On release 2/12 Heros had broken attacks, another 2/12 been way to underpowered, while we got a hand full which are on top + the GB-disaster. The 108 revengegear is so freaking OP, people do get revenge in 1v1, while it is so strong and get even stronger with the gear.
I guess i dont have to explain every detail on "P2P wont be an issue" -ubifail2017

[mammakamelen]

But you do understand that for some people this is gamebreaking right?

I'm not talking about making the perfect game, but running backwards into the very known fact that P2P causes major issues is not just a "meh" problem. Even if you don't agree with the fact that the game is loosing players fast, the game will die out way earlier because of the P2P system, this has been the trend historically.

[Vilerin]

no. not one of his points is game breaking for anyone. That the p2p doesn´t work isnt just because it is p2p. That´s just a false statement.

What about fact that my friends spent over week looking for fix in the internet and speaking with their ISP why they are unable to connect each other in this game.
I was unable to play with booth of them, had to pick 1... Please understand that not everyone has networking knowledge and can fix it on his own or know what to demand from ISP.

Funny is that I know ppl that with current system will have Closed NAT until they do not move to other place or not pay for stable/decent VPN to play.

Sad thing is that on PC I am meeting same ppl over and over... (1v1 duel)

[mammakamelen]

If you cant understand that a game that keeps disconnecting is frustrating, and may lead to playing something that works then the discussion here is over for your part. And saying it's not gamebreaking for anyone, when the majority of posts is about this problem and that it's gamebreaking. Well, it says alot.

[itsPlanB]

Still there on XBox One as well.

Also, in case you were wondering; The reason they removed the "active players" count is so they can write "high activity" when its not actually true. Some gamemodes are completely dead, only weeks after release.