Does support usually take this long? | Forums

[Hi_im_Obama]

I have waited months for a reply to my ticket. phone lines are always full or shut down.

[UbiChrisMANG]

I have waited months for a reply to my ticket. phone lines are always full or shut down.

Hello Hi_im_Obama! Please private message me the ticket number and I will try to find out what's going on with it.

[simplestar]

2 weeks 1 day and still no reply the only edit is the god damn title

This is seriously pissing me off not even a single letter has been sent to me

[UbiChrisMANG]

2 weeks 1 day and still no reply the only edit is the god damn title

This is seriously pissing me off not even a single letter has been sent to me

I'll send word right now for a status update and will Private Message any details I can find to you. It's easier for me to help if we use Private Messages because I can keep a log of ongoing cases, plus when dealing with potentially sensitive information it is best to keep things private. Not to mention having all communications on a case in one spot so that I may have all correspondence on each case in their own "threads". So from now on please reply back to our private message thread so that I can keep all of our correspondence in one spot.