Ubisoft Login every day? Connection issues | Forums

[Kronoxos]

Is it normal that I have to log in to Ubisoft every day, sometimes more than once a day? It wasn't like this once upon a time.
Other times instead I am connected to either wifi or have good 4G range, but there is still that icon of the barred wifi meaning I'm not connected to the internet, so I can't use the Bunker when I have active matches.
This game is getting frustrating.

[mjparme]

Yeah, that started with the last update. Before the last update you logged in once when you installed the game and then never had to worry about it again. Now it isn't uncommon to have to login multiple times per day. It is annoying. Opening a support ticket is worthless because you will just get a boilerplate response that tells you to restart your device and then reinstall the game, then 4 days later they will close your ticket.

To make sure you don't lose your Bunker matches do a full close on the game (swipe it up). Then start the game back up, hit the uplay icon to log back in. That will let you connect to the bunker. It is annoying to have to do this multiple times a day, but it does let you get in the bunker.

[Kronoxos]

Thanks for the suggestions.
Even swiping up to fully close the game wasn't fixing the bunker connection problem. But I managed by logging out from Ubisoft through the settings page, so it prompted me to sign in again and after that it worked.
Cheers!

[biker714]

I'm having the same issues and I'm getting close to leaving the game. Previously, I never needed to log in but maybe once in a long while. Neither do I have to log in multiple times with other games.

And even if I DO log in, I can't connect to give or receive gifts or access the bunker.

I've placed a support ticket and here's the canned response, "This issue has been forwarded up to the development team for further review." Super irritating.