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  1. #11
    same for me
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  2. #12

    Last stand offline

    Mine also says offline. Tells me to buy now 14.99, when i click it it tells me i already own it. I've tried uninstalling and installing from store, doesnt work either, tried restart, no go. It shows i have season pass owned and other expansions work.
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  3. #13
    ubisoft care only about money mates, now you have to wait until 1.7 or even 1.9 to get in last stand same as me with premium credits. have fun))
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  4. #14
    mattshotcha's Avatar Community Staff
    Join Date
    Nov 2012
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    As some have stated earlier in the thread, some cases can be fixed by selecting it for purchase. It will then say you own it and it will continue to install, no charge.

    If that doesn't work, please check the My Games and Apps section and double check it shows as installed.

    If the problem continues, but shows as installed in my games, try a hard reset of the console.

    Do so by holding the Xbox button for about 10 seconds. It will make a different sound tone and power down.

    Please update us here if none of these options have resolved this and we can further investigate.
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  5. #15
    Matt, I have tried all of this a few times. But I am trying it again after just leaving the xbox off for the night. I currently have wiped all signs of The Division for my xbox and did a hard reboot and even unplugged for a couple minutes then plugged it back in. It's currently reinstalling just the base game right now. I will post an update on this try when I have one.

    Matt, and again, thank you for what you do for this community. Your constant help and support is helping me not get too upset over this as **** happens.

    Originally Posted by mattshotcha Go to original post
    As some have stated earlier in the thread, some cases can be fixed by selecting it for purchase. It will then say you own it and it will continue to install, no charge.

    If that doesn't work, please check the My Games and Apps section and double check it shows as installed.

    If the problem continues, but shows as installed in my games, try a hard reset of the console.

    Do so by holding the Xbox button for about 10 seconds. It will make a different sound tone and power down.

    Please update us here if none of these options have resolved this and we can further investigate.
    Share this post

  6. #16
    Firesenz's Avatar Member
    Join Date
    May 2014
    Location
    United States
    Posts
    195
    Originally Posted by mattshotcha Go to original post
    As some have stated earlier in the thread, some cases can be fixed by selecting it for purchase. It will then say you own it and it will continue to install, no charge.

    If that doesn't work, please check the My Games and Apps section and double check it shows as installed.

    If the problem continues, but shows as installed in my games, try a hard reset of the console.

    Do so by holding the Xbox button for about 10 seconds. It will make a different sound tone and power down.

    Please update us here if none of these options have resolved this and we can further investigate.
    none of your options have worked for me.
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  7. #17
    they haven't worked for me either
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  8. #18
    Here's the latest I have done...

    Note, I am a*Season Pass holder, and all DLC works fine, except LS. Also, I have a*support ticket open, so they have all the screen shots

    Uninstall DLC
    Uninstall all add-ons
    Uninstall game
    (18 items)

    Cleared X1 cache (pull power for 2mins - i did 5mins!)
    Re-download the game all DLC + Season Pass (18 items)
    Restart X1
    Power back on
    Play game
    See the 1.6 welcome screen
    go to HUB, LS is marked as "OFFLINE - download DLC"
    DLC is there and installed when*i opt*to "Manage game"

    Now here's the funky thing - i tried this on another X1 (I have 4!) and guess what?? Exact same error!
     1 people found this helpful
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  9. #19

    Last stand offline still....

    Tried all steps, it shows as installed in the store both on xbox and thru game. Shows offline still after hard reboot. Shows i own season pass but doesnt think last stand is included.
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  10. #20
    have done all the steps and even deleted all division content includeing the game and reinstalled and same promblem
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